Client Director - Sales

Milestone Technologies, Inc.; Hyderabad; On-site; INR 6,000,000 - 9,000,000; Full time

Job summary

Milestone Technologies, Inc. in Hyderabad, India, seeks a Director of Sales to lead global pharma client engagement, drive revenue growth, and expand strategic relationships.

You will partner with Milestone Client Executive and Delivery Leadership to align sales strategy with delivery, ensuring pipeline health and client satisfaction. The role requires collaboration across teams and a proven track record in pharma or life sciences.

Qualifications

• 15+ years of experience in sales, account management, or client leadership within pharma or global enterprise environments.
• Proven track record of closing high-value deals and growing client relationships.
• Experience supporting transformation, innovation, or AI-enabled solutions.

Responsibilities

• Own and drive revenue growth across the global pharma account.
• Identify, develop, and close new business opportunities to expand client relationships.
• Partner with internal teams to shape and pursue high-value opportunities at scale.
• Track pipeline, forecast revenue, and manage risks and growth gaps.
• Engage senior stakeholders to deepen strategic alignment and drive enterprise-wide opportunities.

Skills

Strategic thinking

Relationship building

Executive stakeholder management

Sales leadership

Global pharma domain

Analytical mindset

Education

Bachelor's degree in business or engineering

Master's degree (preferred)

Job description

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview

Milestone Technologies is seeking a Director, Sales to lead client engagement efforts with an enterprise level bioscience organization from our offices in Hyderabad, India. Responsibilities will include driving revenue growth and expanding strategic relationships to capture larger scale technology programs that support a global pharmaceutical organization. This role serves as a senior client-facing leader, accountable for revenue acceleration, executive-level stakeholder management, and close partnership with both Milestone Client Executive and Delivery Leadership to ensure aligned growth, strong client satisfaction, and successful execution of strategic initiatives. Must have demonstrated experience selling and partnering with Life Sciences and Pharma India GCC’s.

The ideal candidate must have a proven record of closing high-profile deals, defining operating rhythms for a sales organization, and partnering with cross‑functional teams to accelerate pipeline and sales growth. Passionate about revenue growth through experimentation and operating at the intersection of data, inbound and outbound sales development, and new GTM technologies – including the use of automation and AI. Most importantly, you set a high standard for performance, are analytically driven, intellectually curious, and lead with empathy.

Key Responsibilities

Revenue Growth and Acceleration

• Own and drive revenue growth across the global pharma account.
• Identify, develop, and close new business opportunities that expand the client relationship.
• Build and execute account growth strategies aligned to client priorities and business objectives.
• Partner with internal teams to shape and pursue high-value opportunities at scale.
• Track pipeline, forecast revenue, and proactively identify risks and growth gaps.

Senior Stakeholder Management

• Build and maintain trusted relationships with senior leaders across the client organization.
• Engage executive stakeholders to deepen strategic alignment and uncover enterprise-wide opportunities.
• Serve as a senior point of contact for strategic discussions, escalations, and relationship development.
• Influence decision‑makers through credible business insight, consultative selling, and value‑based conversations.

Partnership with Global Milestone Leadership

• Collaborate closely with the Client Executive, Delivery Leadership, and ELT to align sales strategy with delivery execution.
• Ensure account planning, opportunity shaping, and solution design are coordinated across commercial and delivery teams.
• Support cross‑functional collaboration to improve client experience and drive sustainable growth.
• Help balance near‑term delivery priorities with long‑term revenue and account expansion objectives.

Account Strategy and Execution

• Partner with Client Engagement and Milestone Executive Leadership to maintain a clear global account plan with accuracy of pipeline, actioned programs, and measurable growth targets.
• Identify whitespace opportunities, market trends, and client needs that can be translated into business opportunities.
• Lead pursuit strategy for strategic initiatives and large‑scale programs.
• Ensure strong coordination across geographies, service lines, and internal stakeholders.

Qualifications

• 15+ years of experience in sales, account management, business development, or client leadership, preferably within pharma, life sciences, or a related global enterprise environment.
• Excellent communication, strategic thinking, and relationship‑building skills with a proven track record of supporting Global Enterprise level organizations
• Experience supporting transformation, innovation, or digital/AI‑enabled solutions.
• Proven track record of driving revenue growth and closing complex deals with India GCC’s
• Strong experience managing senior and executive‑level client relationships.
• Demonstrated ability to partner across sales, delivery, and operations teams.
• Deep understanding of global pharma client dynamics and enterprise buying processes.

Preferred Skills

• Experience working in global or matrixed client organizations.
• Ability to navigate complex stakeholder environments and long sales cycles.
• Strong commercial acumen and consultative selling capabilities.
• Collaborative leadership style with a focus on alignment and accountability.

Success Measures

• Revenue growth against account plan
• Expansion of strategic opportunities and pipeline
• Strength of senior stakeholder relationships
• Client satisfaction and retention
• Effective partnership with Milestone Client Executive and Delivery Leadership

Additional Responsibilities And Requirements

• Exceptional communication and presentation skills
• Bachelor's degree in a business or engineering‑related field
• Ability to travel to client sites as needed
• Entrepreneurial energy, demonstrated by a passion to take on new challenges, ability to adapt to a changing competitive environment, and comfort with agile ways of working
• Master's degree is preferred

Compensation

Estimated Pay Range:

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job‑related knowledge, skills, experience, licenses or certifications, and location.

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self‑expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.