Client Account Manager - Paid Search

InMobi Advertising; Bengaluru; On-site; INR 900,000 - 1,500,000; Full time

Job summary

InMobi Advertising is expanding its partnership approach and seeks an experienced autonomous sales professional specializing in search engine marketing. You will manage onboarding and ongoing relationships, drive campaigns, and align with client ROI goals across the Bing Ads platform.

You will collaborate with cross-functional teams, learn continuously, and adapt to evolving client needs while traveling as required to deliver exceptional service and growth opportunities.

Qualifications

• 4+ years in Search Engine Marketing Sales or online media.
• Strong knowledge of Internet advertising: CPA, CPM, CPC, etc.
• Troubleshooting and problem solving with a can-do attitude.
• Proven ability to meet or exceed revenue goals or targets.
• Ability to understand customer needs and deliver customized pitches.

Responsibilities

• Own day-to-day management for newly onboarded and existing customers.
• Flawless execution of campaigns and coordination with internal resources.
• Drive campaign-level budget upsell and optimization opportunities.
• Educate clients on Bing Ads platform features and best practices.
• Collaborate with account teams to resolve escalations and improve processes.
• Pursue continuous learning and growth in Bing Ads and search industry.

Skills

Search Engine Marketing

Online media sales

Account management

Communication skills

Travel willingness

Tools

Excel

Job description

InMobi is a global technology company shaping the future of agentic commerce and advertising. Through its ecosystem of businesses — including InMobi Advertising and flagship consumer platform Glance — InMobi leverages data, machine learning, and generative AI to help brands reach audiences more precisely and consumers discover products more intuitively. Glance, which is pioneering new models of agentic commerce, is owned and operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of InMobi Pte. Ltd.

InMobi Advertising

InMobi Advertising, part of global technology company InMobi, is an agentic advertising platform helping brands and merchants achieve their business outcomes. Through its proprietary intelligence, AI-led solutions, and vast consumer reach — including flagship consumer platform Glance — InMobi Advertising delivers the omnichannel performance defining what's next in advertising and commerce. Glance is owned and operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of InMobi Pte. Ltd. To learn more, visit advertising.inmobi.com.

Glance

Glance is an intelligent shopping agent, redefining the commerce experience. Powered by proprietary agentic intelligence and generative AI, Glance delivers a hyper-personalized consumer experience across mobile and TV — shaping the new era of shopping. Glance is operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of global technology leader InMobi, and is backed by Mithril Capital, Google and Jio Platforms. To learn more, visit glance.com.

What will you be doing?

Microsoft and InMobi have entered into partnership. As per which, InMobi will be exclusive partner for Microsoft’s Advertising inventory. Microsoft Advertising empowers the largest advertisers around the world to reach their maximum potential through paid search engine marketing on the Microsoft Ads platform. InMobi will be responsible for complete management / transaction across Bing.

• Shared culture of diversity and respect: Create a collaborative, trust-based work environment where differences in communication styles are considered, and the perspectives of others are respected and valued. Demonstrate Search Advertising’s culture of inclusiveness and diversity at all times. Contribute to the success of others by promoting mutual learning
• Strong customer relationships and account health: Own the day-to-day management for newly onboarded & existing customers. Flawless execution of campaigns. Strong coordination with internal resources for execution of core tasks. Awareness and understanding of all required billing and compliance requirements. Contribute to quality and actionable Customer Plan.
• Pursue optimizations to deliver quota expectations: Drive campaign-level budget upsell and optimization opportunities that align to ROI goals of client and drive incremental revenue. Leverage internal tool-directed tactics to inform and prioritize upsells and optimizations, seeking to drive swift implementation. Drive tactic improvement by providing thoughtful feedback to make opportunities more relevant to client goals. Leverage self-serve tools and community forums to deliver insights for non-Insights enabled clients.
• Fluent advocate of the Bing Story: Educate clients on how the Bing Ads platform and existing features help them to reach their business goals and execute on budgets. Ensure regular client engagement with the BingAds platform, and aim to reduce customer reliance on AM for routine tasks. Utilize all available readiness and insights to ensure you are a fluent advocate of the Bing story. Develop and demonstrate an intermediate level knowledge of emerging products/features.
• Collaborative and high-performing account team: Ensure timely and proactive customer escalations by effectively leveraging Account Executive and internal partner network to resolve day-to-day escalations & revenue blockers. Partner with account team to submit actionable feedback on product, tool and processes through relevant channels. Own and effectively execute the customer transition process and operational excellence in execution of change management (Book of Business update).
• Continuous business learning and professional growth: Continually strengthen your Bing Ads and Search Industry expertise, take personal accountability for your career and personal development; create, update and regularly check in on your career development plan. Complete required and recommended trainings and apply what you learn to further your growth in role and career progression.

What is expected out of you ?

• Minimum 4 years’ in Search Engine Marketing Sales or online media and Service experience required in Philippines
• Strong knowledge of Internet advertising: CPA, CPM, CPC, search marketing, lead generation, direct response, etc.
• Strong troubleshooting and problem solving tools with a 'can do' attitude and the ability to partner collaboratively with other functional areas within the company in support of the sales process.
• Demonstrated ability to consistently meet or exceed revenue goals or targets
• Proven ability to understand customer needs, create and deliver customized, customer-focused pitches and solutions
• Effectively navigate through ambiguity and complexities related to client management
• Talented in storytelling and delivering engaging presentations
• Solid knowledge of the search industry, trends, and customers needs
• Passion for technology as an enabler for customer and company growth
• Critical thinker who is organized and can make decision based on clear priorities
• Collaborative teammate who can build successful team relationships with partners; and can prioritize multiple tasks
• Flexible and able to quickly adapt to changing business needs and processes
• Excellent written and verbal communication skills
• Willingness to travel

Preferred

• Experienced using Excel to analyze information, including data manipulation, V-Lookups, creating and using pivot tables, and data analysis