Role Overview
Microsoft and InMobi have entered into partnership. As per which, InMobi will be exclusive partner for Microsoft’s search inventory. Microsoft Search Advertising empowers the largest advertisers around the world to reach their maximum potential through paid search engine marketing on the Microsoft Bing Ads platform. InMobi will be responsible for complete management and transaction across Bing.
We are seeking an Account Manager with search advertising experience, attention to detail, customer obsession, and a passion to learn and adapt in an evolving environment. The individual will coordinate with a team of Account Strategists and support the Account Management Head to achieve customer satisfaction and revenue objectives. As an AM, you will serve corporate customers by applying customer obsession to what clients care about and need, and building and maintaining strong, trusted‑advisor relationships.
Key Responsibilities
- Shared culture of diversity and respect: create a collaborative, trust‑based work environment where differences in communication styles are considered, and the perspectives of others are respected and valued. Demonstrate Search Advertising’s culture of inclusiveness and diversity at all times. Contribute to the success of others by promoting mutual learning.
- Strong customer relationships and account health: own the day‑to‑day management for newly onboarded & existing customers. Execute flawless campaigns, coordinate with internal resources for core tasks, and understand billing and compliance requirements. Contribute to a quality and actionable Customer Plan.
- Pursue optimizations to deliver quota expectations: drive campaign‑level budget upsell and optimization opportunities aligned to ROI goals of clients and drive incremental revenue. Leverage internal tool‑directed tactics to inform and prioritize upsells and optimizations, ensuring swift implementation. Provide thoughtful feedback to make opportunities more relevant to client goals. Use self‑serve tools and community forums to deliver insights for non‑Insights enabled clients.
- Fluent advocate of the Bing story: educate clients on how the Bing Ads platform and existing features help them reach business goals and execute on budgets. Ensure regular client engagement with the Bing Ads platform and aim to reduce customer reliance on AM for routine tasks. Use all available readiness and insights to be a fluent advocate of the Bing story. Demonstrate an intermediate knowledge of emerging products and features.
- Collaborative and high‑performing account team: ensure timely and proactive customer escalations by leveraging the Account Executive and internal partner network to resolve day‑to‑day escalations & revenue blockers. Partner with the account team to submit actionable feedback on product, tools and processes. Own and execute the customer transition process and operational excellence in change management (Book of Business update).
- Continuous business learning and professional growth: continually strengthen your Bing Ads and Search Industry expertise, take personal accountability for your career and personal development; create, update and regularly check in on your career development plan. Complete required and recommended trainings and apply what you learn to further your growth in role and career progression.
Qualifications
- Minimum 3 years’ in Search Engine Marketing Sales or online media and Service experience required.
- Strong knowledge of Internet advertising: CPA, CPM, CPC, search marketing, lead generation, direct response, etc.
- Strong troubleshooting and problem‑solving skills with a 'can do' attitude and the ability to partner collaboratively with other functional areas within the company in support of the sales process.
- Demonstrated ability to consistently meet or exceed revenue goals or targets.
- Proven ability to understand customer needs, create and deliver customized, customer‑focused pitches and solutions.
- Effectively navigate through ambiguity and complexities related to client management.
- Talented in storytelling and delivering engaging presentations.
- Solid knowledge of the search industry, trends, and customer needs.
- Passion for technology as an enabler for customer and company growth.
- Bachelor’s degree required. MBA preferable.
- Critical thinker who is organized and can make decisions based on clear priorities.
- Collaborative teammate who can build successful team relationships with partners and can prioritize multiple tasks.
- Flexible and able to quickly adapt to changing business needs and processes.
- Excellent written and verbal communication skills.
- Willingness to travel.
Preferred Qualifications
- Bing Ads Certification.
- Experience using Excel to analyze information, including data manipulation, V‑Lookups, creating and using pivot tables, and data analysis.
Benefits
We offer an opportunity to have an immediate impact on the company and our products. You will receive daily meals, gym and yoga classes, cutting‑edge training and tools, and social events such as cocktails at the drink cart Thursdays and fun Fridays. We also promise an inclusive environment where you can bring your kids and pets to work.
The InMobi Culture
We thrive on challenges and seize every opportunity for growth. Our core values — thinking big, being passionate, showing accountability, and taking ownership with freedom — guide us in every decision we make.
Equal Employment Opportunity
InMobi is proud to be an Equal Employment Opportunity employer and is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the hiring process and in the workplace.