City Business Lead

Pakka; Dadri; On-site; INR 2,400,000 - 4,200,000; Full time

Job summary

Pakka, India’s pioneering regenerative packaging company, is hiring a City Business Lead to drive profitable growth across Chennai, Ahmedabad, Mumbai, and Banglore. You will expand Pakka's presence, build strategic partnerships with QSRs, HoReCa, and distributors, and strengthen distribution channels.

This role requires a strong commercial mindset, market understanding, and the ability to lead city-level initiatives, forecast sales, manage key accounts, and deliver exceptional customer

Qualifications

• 6–10 years of experience in B2B Sales, Business Development, Key Account Management, or Channel Sales.
• Experience in packaging, FMCG, food service, paper products, sustainability, industrial products, or related industries is preferred.
• Demonstrated success in achieving revenue and profitability targets.
• Experience in managing distributors and institutional customers.

Responsibilities

• Drive profitable growth and revenue targets for the city.
• Develop city-wise business plans aligned with Pakka’s objectives.
• Acquire, retain, and expand strategic customer accounts.
• Build a healthy sales pipeline and ensure predictable growth.
• Build strategic relationships with QSRs, HoReCa, distributors, retailers, and institutional customers.
• Deliver exceptional customer experiences through proactive engagement.
• Resolve customer concerns and strengthen long-term partnerships.
• Identify and develop high-potential distributors and channel partners.
• Expand retail and institutional reach; improve partner performance.
• Drive pricing, margin management, and commercial negotiations.
• Evaluate profitability and prioritize high-value opportunities.
• Track competitor activities and market trends to identify opportunities.
• Support launch and adoption of new products within the city.
• Monitor dashboards, forecast sales, and generate reports.
• Collaborate with Marketing, Product Development, Supply Chain, and Operations to support city initiatives.

Skills

Compostable packaging

QSR / HoReCa

B2B sales

Channel management

Commercial acumen

Territory planning

Key account handling

Market intelligence

Data analysis

Product launch

Stakeholder management

Cross-functional collaboration

Education

Bachelor’s degree in Engineering/Business

MBA (Sales/Marketing) preferred

Job description

Position - City Business Lead – Chennai, Ahmedabad, Mumbai,Banglore

Location - Chennai, Ahmedabad, Mumbai, Banglore

About Pakka

AtPakka, we are on a mission to create a regenerative future through sustainablepackaging solutions. As India’s pioneering manufacturing B Corp, we developcompostable packaging products that replace single-use plastics while creatingpositive environmental and social impact. We are looking for passionate leaderswho can accelerate our purpose while delivering profitable business growth.

Role Purpose

The CityBusiness Lead will be responsible for driving profitable business growthacross the said market by expanding Pakka’s presence, developing strategiccustomer partnerships, strengthening distribution channels, and deliveringexceptional customer experiences. The role requires a strong commercialmindset, market understanding, and the ability to build long-term relationshipswhile championing sustainable packaging solutions.

Key Responsibilities

1. Business Growth & Sales

• Achieve assigned revenue, profitability, and market share targets forthe city.
• Develop and execute city-wise business plans aligned with organizationalobjectives.
• Drive customer acquisition, retention, and account expansioninitiatives.
• Build a healthy sales pipeline and ensure predictable business growth.

2. Customer Relationship Management

• Build strategic relationships with QSRs, HoReCa, distributors,retailers, institutional customers, and key decision-makers.
• Deliver exceptional customer experience through proactive engagement andresponsive service.
• Resolve customer concerns effectively while strengthening long-termpartnerships.

3. Distribution & Channel Development

• Identify, appoint, and develop high-potential distributors and channelpartners.
• Expand retail and institutional reach across the assigned geography.
• Improve channel partner capability and performance through regularengagement and reviews.

4. Commercial Excellence

• Drive profitable growth through effective pricing, margin management,and commercial negotiations.
• Evaluate customer profitability and prioritize high-value businessopportunities.
• Ensure commercially sound decisions aligned with organizationalobjectives.

5. Market Development

• Track competitor activities, industry trends, and emerging customerneeds.
• Identify new business opportunities, products, and market segments.
• Support successful launch and adoption of new products within the city.

6. Data & Performance Management

• Monitor business dashboards and sales performance metrics.
• Prepare accurate sales forecasts and business reports.
• Use data-driven insights to improve business decisions and operationaleffectiveness.

7. Cross-functional Collaboration

• Work closely with Marketing, Product Development, Supply Chain, CustomerExperience, and Operations teams.
• Represent Pakka’s brand purpose and sustainability values in everycustomer interaction.
• Contribute to city-level business planning and strategic initiatives.

Key Skills& Competencies:

• Strong understanding of compostable packaging solutions andsustainability.
• Knowledge of QSR, HoReCa, Food Service, Institutional Sales, andDistribution ecosystems.
• Strategic B2B sales and business development capabilities.
• Commercial and financial acumen.
• Territory planning and channel management.
• Customer relationship management and key account handling.
• Market intelligence and competitive analysis.
• Data analysis, forecasting, and business reporting.
• Product launch and market development.
• Stakeholder management and cross-functional collaboration.

Desired Experience

• 6–10 years of experience in B2B Sales, Business Development, Key AccountManagement, or Channel Sales.
• Experience in packaging, FMCG, food service, paper products,sustainability, industrial products, or related industries is preferred.
• Demonstrated success in achieving revenue and profitability targets.
• Experience in managing distributors and institutional customers.

EducationalQualification

• Bachelor’s degree in Engineering, Business, Marketing, or a relateddiscipline.
• MBA (Sales/Marketing) preferred.

Why Join Pakka?

• Be part of India’s leading regenerative packaging company.
• Drive meaningful environmental impact through sustainable innovation.
• Work in a purpose-driven, values-led organization.
• Build and lead high-impact business initiatives with significant growthopportunities.