Systems Integration Senior Analyst

NTT DATA BUSINESS SOLUTIONS; Bengaluru; On-site; INR 800,000 - 1,200,000; Full time

Job summary

NTT DATA BUSINESS SOLUTIONS is seeking an experienced Citrix Administrator to install, configure, and maintain Citrix XenApp/XenDesktop environments. You will ensure high availability, security, and optimal performance of virtualized applications and desktops across the enterprise.

The role requires strong expertise with StoreFront, Delivery Controllers, MCS, App-V, Netscaler Gateway, and Windows Server infrastructure, along with a proactive approach to incident management and automation.

Qualifications

• Hands-on experience managing enterprise Citrix deployments.
• Strong analytical and problem-solving capabilities.
• Experience with Citrix XenApp/XenDesktop environments, StoreFront, and MCS.
• Knowledge of Windows Server OS (2008-2019) and Active Directory.
• Ability to monitor performance, capacity, and security.

Responsibilities

• Administer and support Citrix XenApp (versions 7.0 and 7.18) and MCS environments.
• Manage StoreFront, Delivery Controllers, and Director.
• Oversee application publishing and user access configurations.
• Monitor Citrix infrastructure for performance, availability, and capacity.
• Troubleshoot incidents related to XenApp/XenDesktop, Netscaler Gateway, and App-V.
• Implement security and access controls.
• Develop automation scripts where applicable.

Skills

Citrix XenApp/XenDesktop

Citrix StoreFront

Delivery Controllers

Director

Citrix MCS

Active Directory

Windows Server

App-V

Netscaler Gateway

ICA/RDP protocols

Scripting/Automation

Tools

Windows Resource Kit tools

SQL Server

Job description

Role Overview

• We are seeking a skilled and experienced Citrix Administrator responsible for the installation, configuration, maintenance, and troubleshooting of Citrix environments. The role requires strong expertise in Citrix XenApp/XenDesktop environments, Windows Server infrastructure, and associated technologies to ensure optimal performance, availability, and security of virtualized application and desktop services.


• The ideal candidate will bring strong analytical and problem-solving capabilities, along with hands‑on experience in managing enterprise‑scale Citrix deployments.

Key Responsibilities 2.1 Citrix Environment Management

• Administer and support Citrix XenApp (versions 7.0 and 7.18) and Citrix MCS (Machine Creation Services) environments.


• Manage and maintain Citrix StoreFront, Delivery Controllers, and Director.


• Oversee application publishing and user access configurations.


• Monitor Citrix infrastructure for performance, availability, and capacity.

2.2 Infrastructure & System Support

• Manage Windows Server environments (2008, 2012, 2016, 2019).


• Support Active Directory, including Group Policy configuration and implementation.


• Maintain and troubleshoot Microsoft App-V environments.


• Administer Citrix Netscaler Gateway for secure remote access.

2.3 Performance & Monitoring

• Monitor system performance and implement optimization strategies.


• Analyze system logs and proactively identify anomalies or recurring issues.


• Manage load evaluators, performance tuning, and resource allocation.

2.4 Incident & Problem Management

• Troubleshoot complex issues related to:
  
  
  • Citrix XenApp/XenDesktop
  
  
  • Netscaler Gateway
  
  
  • App-V and application delivery
  
  


• Investigate root causes and implement long-term fixes.

2.5 Security & Access Management

• Ensure secure configuration of Citrix environments.


• Manage ICA/RDP protocols and user session security.


• Support licensing and compliance for Citrix and Terminal Servers.

2.6 Automation & Tools

• Utilize Citrix commands and administrative tools for system management.


• Develop or use scripts for automation and operational efficiency (where applicable).


• Work with Windows Resource Kit tools and SQL Server for reporting and troubleshooting.