Cinema Manager

INOX; Bilaspur; On-site; INR 500,000 - 650,000; Full time

Job summary

INOX in Bilaspur (Himachal Pradesh) is seeking a candidate to manage daily cinema operations across Box Office, F&B, housekeeping, and auditorium areas. The role targets revenue growth, profitability, and strong customer service, while maintaining SOPs and hygiene standards.

The ideal candidate has a graduate degree (Hotel Management or MBA preferred) with experience in cinema, hospitality, retail, or QSR operations, and possesses skills in P&L management, team leadership, and cost control.

Qualifications

• P&L management experience is required.
• Strong leadership and team management skills.
• Excellent customer service and sales orientation.

Responsibilities

• Manage daily cinema operations including Box Office, F&B, housekeeping, and auditorium operations.
• Achieve revenue, sales, and profitability targets.
• Monitor P&L, operating costs, inventory, and cash management.
• Ensure excellent customer service and resolve complaints.
• Lead, train, and motivate staff to achieve performance targets.
• Maintain hygiene, safety, SOPs, and audit compliance.
• Drive local marketing, upselling, and customer footfall.
• Prepare MIS reports and monitor business KPIs.

Skills

P&L management

Team leadership

Customer service

Sales

Cost control

Education

Graduate; Hotel Management or MBA preferred

Job description

Role & responsibilities

• Manage daily cinema operations, including Box Office, F&B, housekeeping, and auditorium operations.
• Achieve revenue, sales, and profitability targets.
• Monitor P&L, operating costs, inventory, and cash management.
• Ensure excellent customer service and resolve complaints.
• Lead, train, and motivate staff to achieve performance targets.
• Maintain hygiene, safety, SOPs, and audit compliance.
• Drive local marketing, upselling, and customer footfall.
• Prepare MIS reports and monitor business KPIs.

Preferred candidate profile

• Qualification: Graduate; Hotel Management or MBA preferred.
• Experience: 710 years in cinema, hospitality, retail, or QSR operations, depending on the role.
• Skills: P&L management, team leadership, customer service, sales, and cost control.
• Knowledge: F&B operations, inventory management, SOPs, and MIS reporting.
• Attributes: Strong communication, problem-solving, commercial awareness, and flexibility to work rotational shifts and weekends.