Chief Technology Consultant (Freelance / Part-Time)

Krishna Jewellers Pearls And Gems; Hyderabad; On-site; INR 3,500,000 - 7,000,000; Full time

Job summary

Krishna Jewellers Pearls And Gems is seeking an experienced Chief Technology Consultant to provide strategic technology leadership across the organization, aligning digital initiatives with business goals and ensuring secure, scalable operations.

You will oversee ERP/CRM ecosystems (EmmEss ERP, Tally ERP, Salesforce CRM, WalletHR), drive automation, data analytics, and system integration, and collaborate with management, Finance, HR, Sales, Operations, Marketing, and IT vendors to deliver

Qualifications

• Bachelor's or Master's degree in Information Technology, Computer Science, Engineering, or related field.
• MBA or equivalent business qualification is an added advantage.

Responsibilities

• Develop and recommend a technology roadmap aligned with business objectives.
• Advise management on technology investments, upgrades, and digital transformation initiatives.
• Identify opportunities for automation and process optimization.
• Evaluate existing software applications and business workflows.
• Ensure effective utilization of EmmEss, Tally, Salesforce, Ambuja, Gati, and WalletHR platforms.
• Recommend process improvements and system enhancements.
• Identify and eliminate operational inefficiencies caused by technology gaps.
• Assess integration opportunities between ERP, CRM, HRMS, Finance, Inventory, and Sales systems.
• Work with software vendors to streamline data flow and reporting.
• Improve system interoperability and data accuracy.
• Design and implement automation solutions for repetitive business processes.
• Reduce manual intervention through technology-driven solutions.
• Recommend AI-powered tools and productivity platforms where applicable.
• Improve business intelligence, dashboards, and management reporting capabilities.
• Ensure data consistency and reliability across systems.
• Support decision-making through meaningful analytics and reporting structures.
• Review technology risks and recommend security best practices.
• Ensure data protection and access controls are properly maintained.
• Advise on backup, recovery, and business continuity measures.
• Coordinate with software providers and implementation partners.
• Review vendor performance and recommend improvements.
• Support software implementation, upgrades, and migration projects.
• Guide teams in adopting new technologies and processes.
• Conduct awareness sessions for management and employees when required.
• Promote a culture of technology-driven decision-making.

Skills

Technology Strategy & Digital Trasn

ERP Systems

CRM Systems

System Integration

Data Analytics & Reporting

AI & Automation

IT Governance & Risk

Vendor Management

Project Management

Change Management

Stakeholder Management

Education

Bachelor's/Master's in IT/CS/Engineering

MBA (advantage)

Tools

Salesforce

Tally ERP

WalletHR

HRMS Platforms

Job description

Position Summary

We are seeking an experienced Chief Technology Consultant to provide strategic technology leadership and advisory services. The consultant will evaluate, optimize, and enhance the organization's technology ecosystem, ensuring seamless integration, efficiency, scalability, and security across all business applications and processes.

The consultant will work closely with Management, Finance, HR, Sales, Operations, Marketing, and IT vendors to identify opportunities for digital transformation and operational excellence.

Current Technology Ecosystem

The consultant will oversee and optimize the effective utilization of:

• EmmEss ERP
• Tally ERP
• Salesforce CRM
• Ambuja Software
• Gati Software
• WalletHR
• Other business applications and third-party integrations as required

Key Responsibilities

Technology Strategy & Advisory

• Develop and recommend a technology roadmap aligned with business objectives.
• Advise management on technology investments, upgrades, and digital transformation initiatives.
• Identify opportunities for automation and process optimization.

Software & System Optimization

• Evaluate existing software applications and business workflows.
• Ensure effective utilization of EmmEss, Tally, Salesforce, Ambuja, Gati, and WalletHR platforms.
• Recommend process improvements and system enhancements.
• Identify and eliminate operational inefficiencies caused by technology gaps.

Systems Integration

• Assess integration opportunities between ERP, CRM, HRMS, Finance, Inventory, and Sales systems.
• Work with software vendors to streamline data flow and reporting.
• Improve system interoperability and data accuracy.

Business Process Automation

• Design and implement automation solutions for repetitive business processes.
• Reduce manual intervention through technology-driven solutions.
• Recommend AI-powered tools and productivity platforms where applicable.

Data Management & Reporting

• Improve business intelligence, dashboards, and management reporting capabilities.
• Ensure data consistency and reliability across systems.
• Support decision-making through meaningful analytics and reporting structures.

Information Security & Compliance

• Review technology risks and recommend security best practices.
• Ensure data protection and access controls are properly maintained.
• Advise on backup, recovery, and business continuity measures.

Vendor Management

• Coordinate with software providers and implementation partners.
• Review vendor performance and recommend improvements.
• Support software implementation, upgrades, and migration projects.

Training & Change Management

• Guide teams in adopting new technologies and processes.
• Conduct awareness sessions for management and employees when required.
• Promote a culture of technology-driven decision-making.

Qualifications

• Bachelor's or Master's Degree in Information Technology, Computer Science, Engineering, or related field.
• MBA or equivalent business qualification is an added advantage.

Experience

• 10+ years of experience in Technology Consulting, IT Leadership, Digital Transformation, ERP Consulting, or CIO/CTO-level roles.
• Experience working with Retail, Jewellery, Manufacturing, or Multi-Location Business Operations preferred.
• Proven experience in ERP, CRM, HRMS, and Business Application Management.

Required Skills

• Technology Strategy & Digital Transformation
• ERP & CRM Systems
• Business Process Reengineering
• System Integration
• Data Analytics & Reporting
• AI & Automation Solutions
• IT Governance & Risk Management
• Vendor Management
• Project Management
• Change Management
• Stakeholder Management

Preferred Experience

• ERP Implementations & Integrations
• Salesforce Administration & Optimization
• Tally ERP Ecosystem
• HRMS Platforms (WalletHR)
• Retail & Jewellery Technology Solutions
• Cloud Applications & SaaS Platforms
• Business Intelligence Tools

Key Competencies

• Strategic Thinking
• Problem Solving
• Business Acumen
• Leadership & Influencing Skills
• Communication & Presentation Skills
• Innovation Mindset
• Process Improvement Orientation

Engagement Expectations

• Flexible engagement model (Freelance / Part-Time).
• Availability for periodic review meetings and strategic discussions.
• Support for technology initiatives, vendor coordination, and implementation projects as required.

Compensation

Consultancy fees will be based on experience, expertise, and engagement requirements.