Chief quality Assurance Expert- BID Position

SYSTRA; Mumbai; On-site; INR 4,000,000 - 6,500,000; Full time

Job summary

SYSTRA India seeks a Senior Chief Quality Assurance Expert (Civil) to lead quality management across metro and rail projects. You will establish QMS, supervise audits, review drawings and coordinate with contractors and labs to ensure compliance with standards.

The role requires a civil engineering degree and extensive railway experience (20+ years, 5+ years urban rail). You will drive continuous improvement, report findings to management, and act as primary QA contact with clients.

Qualifications

• Graduate in Civil Engineering with extensive rail sector exposure.
• Minimum 20 years of experience in railways or railway-related industry.
• Minimum 5 years’ experience in urban rail-based passenger systems.

Responsibilities

• Establish, implement, and continually improve the project’s Quality Management System per standards.
• Develop and maintain project-specific quality assurance plans, inspection and test plans, and procedures.
• Lead quality audits and inspections across all project phases and verify compliance with designs and specs.
• Review construction drawings, material approvals, method statements, and test reports for quality.
• Monitor contractors and suppliers to meet contractual quality requirements.
• Identify, report, and manage non-conformities and drive corrective actions.
• Oversee quality testing and coordinate lab/third-party certification.
• Organize QA training for staff and contractors and promote awareness.
• Prepare QA progress reports, audit findings, and trend analyses for management.
• Drive continuous improvement and lessons learned to elevate quality culture.
• Act as primary QA contact for clients, authorities, and independent engineers.
• Identify and mitigate quality-related risks with timely interventions.

Skills

Quality Management

Auditing

Contractor Oversight

Documentation

Reporting & Analysis

Education

Graduate in Civil Engineering

Job description

SYSTRA is one of the world's leading engineering and consulting groups specializing in public transport and mobility solutions. For over 65 years, the Group has been committed to helping cities and regions develop by creating, improving and modernizing their transport infrastructure and systems.

Context

In India, SYSTRA is an international consulting and engineering company operating in the fields of Metros, High Speed Rail, Railways, Roads, Buildings, Urban planning, and Water & Environment for public and private organizations.

Our engineers work with passion to deliver the most reliable, cost-effective and made-to measures solutions allowing end users to move seamlessly.

SYSTRA’s unique expertise is backed with a reputation built through technical excellence delivered on projects. Thanks to our know-how of our employees spread across India, we are present at all stages from upstream studies to operation and maintenance. We provide a comprehensive solution to manage all kinds of missions: Detailed Design Consultant, Project Management, Independent checking services.

SYSTRA India’s comprehensive know-how and expertise in Railways provides a wide spectrum of solutions for any challenge (Building a new rail link, doubling the capacity, gauge conversion, upgrading a network, improving the performance of existing lines, etc.).

Our extensive experience encompasses, Bridges, station buildings, Depots, Earthwork & Track Works, Power Supply and Transmission, Signaling & Telecommunications, Rolling Stock, Utilities diversion and yard re-modelling etc.

Our services cover the entire life cycle of the project implementation.

Currently, we are bidding for Metro Rail projects across India. The position of Chief Quality Assurance Expert (Civil) is the key position in these BIDs.

Missions/Main Duties

• Quality Management System (QMS): Establish, implement, and continually improve the project’s Quality Management System in accordance with national/international standards and client requirements.
• Quality Planning: Develop and maintain project-specific quality assurance plans, inspection & test plans, and related procedures for all construction and system activities.
• Supervision and Auditing: Lead quality audits and inspections across all project phases, verifying compliance with approved designs, material specifications, and construction practices.
• Document Review: Review and approve construction drawings, material approvals, method statements, and test reports for compliance with quality standards.
• Contractor Oversight: Monitor and guide contractors, consultants, and suppliers to ensure all works and deliveries meet contractual quality requirements.
• Non-conformance Management: Identify, report, and manage non-conformities (NCRs), recommend corrective and preventive actions, and verify closure.
• Testing and Certification: Oversee quality testing of materials and systems, ensuring timely certification and acceptance in coordination with laboratories and third-party inspectors.
• Training and Awareness: Organize and deliver quality-related training programs for project staff and contractors to promote awareness and compliance.
• Reporting: Prepare quality assurance progress reports, audit findings, trend analyses, and recommendations for management and stakeholders.
• Continuous Improvement: Drive continuous improvement initiatives, best practices, and lessons learned to elevate the project's quality culture.
• Client and Stakeholder Interface: Act as primary quality assurance contact for clients, authorities, and independent engineers, addressing queries and facilitating inspections.
• Risk Management: Proactively identify and mitigate risks related to quality, ensuring timely intervention and resolution.

Profile/Skills

• Graduate in Civil Engineering
• minimum 20 years of experience in railways or railway related industry.
• minimum 5 years’ experience in urban rail based passenger carrying system

We commit to put people who join us at the heart of improving transportation and urban infrastructure efficiency. As we are growing, this is time to be a part of this challenging adventure. It’s not a job - it’s a career!