CHIEF Credit & RISK Officer

Best Finance Corporation; Coimbatore District; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Best Finance Corporation seeks a senior Risk & Credit Policy executive to drive Gold Loan governance, policy framing, and RBI-compliant operations across six states. You will own policy updates, risk pricing, and monitoring of high-value exposures.

The role demands strong analytical skills, leadership of large field teams, and expertise in fraud control, ALM and portfolio monitoring. Tamil, English and Hindi skills are preferred; on-site role in Coimbatore region.

Qualifications

• CA / MBA / M.Com or graduate with relevant experience.
• FRM/PRM certifications are a plus.
• Strong analytical ability with attention to detail to detect fraud.

Responsibilities

• Own and continuously update Gold Loan Credit Policy, LTV norms and valuation processes.
• Approve deviations and monitor top exposures, including high-value loans.
• Lead Enterprise Risk Management covering Credit, Operational, Market and Liquidity risks.
• Build Gold Price volatility framework with margin calls and triggers.
• Oversee audit, compliance and collections per RBI guidelines.
• Lead portfolio monitoring with early warning systems and regional risk grading.
• Drive digitization of Gold loan LOS/LMS and risk analytics.
• Coach and build a 6-state team and ensure regulatory alignment.

Skills

Analytical thinking

Fraud detection

Leadership

Tamil fluency

English fluency

Hindi

Telugu/Kannada

Education

CA

MBA

M.Com

Graduate with relevant experience

FRM/PRM certification (plus)

Job description

1. Credit Policy & Governance (Gold Loan Focus)

• - Own and continuously update Gold Loan Credit Policy, LTV norms, valuation process, auction policy as per RBI Master Directions for NBFCs


• - Define gold purity appraisal standards, branch appraiser certification, re-appraisal and surprise valuation checks


• - Approve deviations, high-value loans > threshold, and monitor top 100 exposures


• - Design scheme-wise risk pricing - daily interest, monthly interest, bullet repayment schemes

2. Risk Management - Enterprise & Operational

• - Lead Enterprise Risk Management (ERM) - Credit Risk, Operational Risk, Market Risk (Gold Price), Liquidity Risk


• - Create Gold Price Volatility framework - LTV monitoring, margin call, top-up / part-payment triggers when gold price drops


• - Fraud Risk Control - Spurious gold, collusion, theft, proxy borrowing - Implement maker-checker, CCTV review protocol, weight & purity audit


• - Lead Risk Committee, ALM and Board updates with risk dashboard - Portfolio at Risk, NPA movement, auction loss/gain

3. Portfolio Monitoring & Early Warning

• - Daily monitoring of AUM, overdue, NPA bucket-wise (30+, 60+, 90+), auction pipeline, interest collection


• - Build Early Warning System for branches with high spurious cases, high NPA, high auction, high staff turnover


• - State-wise, branch-wise, appraiser-wise risk grading and corrective action


• - Control Rollover / Re-pledge risk and ensure genuine customer assessment

4. Audit, Compliance & Collections

• - Lead Gold Audit team - Branch Gold Verification Audit, Loan Audit, Cash Audit


• - Ensure 100% compliance with RBI guidelines on Gold Loan - KYC, LTV at disbursement and throughout tenure, auction process & transparency


• - Drive Collection & Auction Strategy - Notice process, auction calendar, minimizing auction losses, maintaining auction profit pool


• - Coordinate with Internal Audit, Statutory Audit, RBI Inspection & closure of observations

5. Team & Systems

• - Build and lead Credit, Risk, Gold Inspection and Collections team across 6 states


• - Drive digitization - Gold loan LOS/LMS with automated LTV check, e-KYC, valuation machine integration, risk analytics


• - Train 500+ branch staff on gold appraisal, fraud identification, RBI compliance and customer handlingRole & responsibilities

Education: CA / MBA / http://M.Com or Graduate with relevant experience. Certification in Risk (FRM, PRM) is a plus

Skills: Strong analytical ability, eye for detail to catch fraud, ability to say NO, leadership to manage large field team, fluency in Tamil, English, Hindi Telugu/Kannada preferred