Chatbot Developer

Full Potential Solutions; India; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Full Potential Solutions in India is seeking an experienced Conversational AI Engineer to design and implement robust chatbots, manage complex conversational flows, and train NLP models across multiple languages.

You will work with Node.js or Python for API integrations, optimize code, write unit tests, and collaborate with cross-functional teams in an Agile environment, using Jira for project tracking. Shift: IST 2 pm–11 pm.

Qualifications

• Strong experience in building chatbots with Node.js or Python and API integrations.
• Proven NLP training exposure and knowledge of conversational flows.
• Hands-on experience with conversational AI platforms (e.g., Cognigy, Yellow.AI, Kore.AI, Lex, Dialogflow, LUIS, IBM Watson).
• Understanding multi-language bot development and multi-channel deployment.
• Experience with agent handover scenarios and CRM modules (Salesforce, RingCentral).
• Certified in at least one major conversational AI platform.

Responsibilities

• Develop and maintain chatbots with robust conversational flows and NLP training.
• Integrate APIs and handle complex logic and impact analysis.
• Optimize code quality, write unit tests, and participate in code reviews.
• Work on voice bot capabilities and platform integrations.
• Collaborate with cross-functional teams and stakeholders, practicing agile methods.

Skills

Node.js

Python

API integrations

Complex logic

Impact analysis

Bot optimization

NLP training

Voice bot knowledge

Multi-language bot building

CRM integrations

Conversational AI platforms

Agile / Jira

Shift work IST 2pm-11pm

Tools

CRM integrations

Jira

Job description

5-7 Strong experience in developing ChatBots, handling complex conversational flows and

knowledge on training NLP

• Strong experience in NodeJs or python programming like API integrations, Handling complex logic and Impact Analysis
• Strong understanding of code optimization, standard development practices for bot, unit test cases and code review
• Good understanding of voice bot, voice platform integrations, bot training and impact of training
• Understanding of multi language bot building, deployment, integrating multiple channels with pros and cons of implementation
• Should have experience in agent handover scenarios with CRM modules available in markets eg. Salesforce and RingCentral
• Should have at least one conversational AI platform certification((Cognigy, Yellow.AI , Kore.AI, Lex, Luis, Google Dialog flow, IBM Watson)
• Proficiency in analyzing complex technical issues, collaborating with teams and stakeholders, and exhibit a commitment to continuous learning by staying updated with the latest features, technologies, and industry trends
• Experience in Agile software development methodologies, including working in Agile teams for iterative development with proficiency in utilizing project management tools such as JIRA for issue tracking, and team collaboration
• Willing to work in a shift from 2 pm to 11 pm (IST)