Chat Support Executive | Blended Process | MNC, BPO

Red Hibiscus Info Solutions; Gurugram District; On-site; INR 268,000 - 290,000; Full time

Benefits offered by this job

Cab facility

Job summary

Red Hibiscus Info Solutions in Gurugram, Haryana is hiring for an international non-voice blended customer support role. The position supports chat and voice queries, with 5-day workweeks and 2 rotational offs, in the night shift. Freshers and graduates may apply, including those with 6 months BPO experience.

Salary for freshers ranges from 24k-26k in hand with 29k-31k CTC; experienced candidates earn 29k in hand with 34k CTC. Cab facility is provided.

Qualifications

• Excellent English communication is required.
• Freshers or graduates with BPO exposure can apply.

Responsibilities

• Resolve customer queries via chat and calls in a blended process.
• Assist customers during night shifts with rotational offs.

Skills

Excellent English communication

Education

Undergraduate degree

Graduates welcome

Job description

Must have excellent communication skills in English.

It's an international non-voice blended process where agents have to resolve customer queries over chat & call.

Undergraduate + 6 months BPO experience can apply.

Graduates (freshers & experienced) can apply.

5 days working & 2 rotational offs

Night shift

Both Side cab facility available

Salary:

For freshers - 24K -26 K in hand & 29K- 31K CTC

For Experienced - 29 K in hand & 34K CTC