Chat Support Executive

TP; Mumbai; On-site; INR 284,356 - 340,603; Full time

Benefits offered by this job

Attractive Incentives

Stable career opportunity

Professional work environment

Job summary

A leading MNC in Mumbai is hiring for a Chat Process role that involves handling customer queries via chat. The ideal candidate must be a graduate with a minimum of 6 months' experience in BPO or customer support. Responsibilities include ensuring customer satisfaction, maintaining quality standards, and proper documentation. Attractive salary of up to 28,000 in-hand, along with incentives, is offered. Immediate joiners are preferred. Apply now!

Qualifications

• Minimum 6 Months Experience in BPO/Customer Support.
• All relevant relieving letters are mandatory.

Responsibilities

• Handle customer queries via Chat Process.
• Provide accurate and timely resolutions.
• Maintain quality standards and customer satisfaction.
• Ensure proper documentation of customer interactions.

Skills

Good written communication skills in English

Education

Graduate Mandatory

Job description

Teleperformance Hiring – Chat Process (Work from Office)

Location: Malad, Mumbai

Work Mode: Work from Office

Working Days: 5 Days Working (Any 2 Rotational Week Offs)

Job Responsibilities:

• Handle customer queries via Chat Process
• Provide accurate and timely resolutions
• Maintain quality standards and customer satisfaction
• Ensure proper documentation of customer interactions

Eligibility Criteria:

• Graduate Mandatory
• Minimum 6 Months Experience in BPO/Customer Support
• Good written communication skills in English
• All relevant relieving letters are mandatory

Salary & Benefits:

• Up to 28,000 In-hand + Attractive Incentives
• Stable career opportunity with a reputed MNC
• Professional work environment & growth opportunities

Immediate Joiners Preferred

Contact HR Sneha – 8329062690