Chat Customer Service Representative

Management 2000 Placements And Recruitments; Ahmedabad District; On-site; INR 180,000 - 320,000; Full time

Job summary

Management 2000 Placements And Recruitments is seeking a proactive candidate to answer incoming communications from customers and connect with them to resolve issues through written channels. The role involves interacting across chat, text, email, social media and other nonverbal platforms.

You will work under supportive leadership, contributing to a diverse and community-minded team and will have opportunities for career growth and extensive learning.

Qualifications

• Leadership-oriented, supportive and present leadership

Responsibilities

• Answer incoming communications from customers via chat, text, email, social media and other channels; connect with customers and resolve issues through written communication.

Job description

Answer incoming communications from customers. Connect, resolve issues with customers using written communication,work to resolve customer issues via chat services ,chat, text, email, social media, direct messaging & other nonverbal platforms

Required Candidate profile

• Knowledgeable, encouraging, supporting and present leadership
• Diverse and community minded organization
• Career-growth and lots of learning opportunities for aspiring minds