Chapter Lead - Travel and People Operations
Siemens Energy
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Benefits offered by this job
Job summary
Siemens Energy seeks a Chapter Lead Travel & People Management to head a global team delivering digital Travel & Expense, HR Service Delivery, and Global Mobility platforms. You will partner with HR, Finance, and regional teams to shape scalable, secure SaaS solutions across SAP Concur, ServiceNow HRSD, Workday, and related ecosystems.
This leadership role requires 10+ years of experience, a strong governance mindset, and a track record of transforming enterprise SaaS landscapes in
Qualifications
- University degree in Information Technology, Computer Science, Engineering, Business Informatics, or a comparable qualification.
- 10+ years of people leadership experience, including leading and developing teams in complex international environments.
- Proven experience managing enterprise SaaS applications and global service platforms in complex international environments.
Responsibilities
- Steer the global Travel & Expense application landscape, with SAP Concur as the main platform for travel booking, expense reporting, approvals, and related integrations.
- Drive the strategy, roadmap, operational ownership, and continuous improvement of Travel & Expense services in close alignment with HR, Finance, Travel Management, and regional stakeholders.
- Ensure stable, compliant, and cost-efficient operations while improving traveler experience, profile quality, automation, and end-to-end process transparency.
- Support tenant consolidation, process harmonization, data quality improvements, and integration readiness across Siemens Energy's global Travel & Expense landscape.
Skills
Education
Tools
Job description
As Chapter Lead Travel & People Management, you will lead a team of specialists responsible for global digital solutions across Travel & Expenses, People Management, HR Service Delivery, and Global Mobility.
You will act as a trusted advisor to business and HR stakeholders, ensuring reliable, user-centric, secure, and future-ready platforms with a strong focus on SAP Concur for Travel & Expenses, ServiceNow HRSD for employee and manager self-service, and Global Mobility solutions such as Benivo or comparable platforms.
- Steer the global Travel & Expense application landscape, with SAP Concur as the main platform for travel booking, expense reporting, approvals, and related integrations.
- Drive the strategy, roadmap, operational ownership, and continuous improvement of Travel & Expense services in close alignment with HR, Finance, Travel Management, and regional stakeholders.
- Ensure stable, compliant, and cost-efficient operations while improving traveler experience, profile quality, automation, and end-to-end process transparency.
- Support tenant consolidation, process harmonization, data quality improvements, and integration readiness across Siemens Energy's global Travel & Expense landscape.
- Lead the chapter capability for People Management solutions with ServiceNow HRSD as the key platform for employee and manager self-service, HR case management, knowledge management, workflows, and digital HR interaction.
- Partner with HR Operations, process owners, regions, and implementation teams to shape scalable and standardized HR service delivery solutions.
- Drive adoption of Employee Center, HR Agent Workspace, Virtual Agent, knowledge articles, case routing, reporting, and workflow automation to improve service quality and user experience.
- Ensure ServiceNow HRSD capabilities are integrated with Workday, HR Data Hub, document management, identity management, and other relevant HR platforms.
- Establish strong governance for demand intake, release management, platform standards, data privacy, access management, and operational support.
- Steer the digital solution roadmap for Global Mobility, international assignments, business travel plus, long-term delegations, mobility assessments, cost estimations, document management, and compliance-related workflows.
- Shape and support the implementation of Global Mobility platforms such as Benivo or comparable solutions, ensuring integration with SAP Concur, ServiceNow HRSD, Workday, HR Data Hub, payroll, finance, and service provider ecosystems.
- Support roadmap execution, wave planning, rollout readiness, user acceptance testing, hypercare, and continuous improvement for Global Mobility solutions.
- Ensure secure, reliable, and scalable integrations across SAP Concur, ServiceNow HRSD, Global Mobility solutions, Workday, HR Data Hub, Finance, Payroll, Identity Management, and reporting platforms.
- Drive data quality governance for employee, traveler, approver, assignment, and mobility-related data in close collaboration with source system owners and integration teams.
- Coordinate cybersecurity, data privacy, access control, and compliance requirements across the Travel, People Management, and Global Mobility solution portfolio.
- Support audits, risk assessments, vulnerability management, remediation planning, and secure solution design for all platforms in scope.
- Act as key interface between HR, Travel Management, Finance, Global Mobility, IT architecture, cybersecurity, vendors, and operational service teams.
- Lead, develop, and mentor a team of approximately 8-10 team members, fostering a culture of accountability, collaboration, innovation, and continuous improvement.
- Provide strategic direction, coaching, and development opportunities to build strong application and solution management capabilities.
- Manage team priorities, resource allocation, performance, and capability development in alignment with business and technology objectives.
- University degree in Information Technology, Computer Science, Engineering, Business Informatics, or a comparable qualification.
- 10+ years of people leadership experience, including leading and developing teams in complex international environments.
- Ability to lead and manage a team of approximately 8-10 team members.
- Several years of experience in IT application management, solution ownership, HR technology, or digital product leadership.
- Proven experience managing enterprise SaaS applications and global service platforms in complex international environments.
- Strong experience with Travel & Expense, HR Service Delivery, People Management, or Global Mobility solutions is highly desirable.
- Hands-on knowledge of SAP Concur, ServiceNow HRSD, Workday, HR Data Hub, Global Mobility platforms such as Benivo, and related enterprise integrations is a strong advantage.
- Experience leading teams, virtual organizations, or chapters in an agile or product-oriented environment.
- Proven track record of stakeholder management, business partnering, vendor governance, and transformation delivery at senior levels.
- Strong understanding of application lifecycle management, IT service management, and global SaaS operations.
- Deep knowledge of HR service delivery, employee self-service, travel and expense management, mobility processes, and related digital workflows.
- Good understanding of enterprise integrations, APIs, data architecture, identity management, and reporting concepts.
- Understanding of cybersecurity principles, data privacy, compliance frameworks, audit requirements, and role-based access management.
- Experience with automation, analytics, AI-enabled service improvements, and user-centric digital transformation initiatives.
- Strong analytical, communication, stakeholder management, and leadership skills.
- Ability to navigate complex global stakeholder landscapes and translate business needs into scalable, secure, and sustainable IT solutions.
- Strategic thinker with a hands-on execution mindset.
- Customer-focused and business-oriented.
- Strong collaborator able to build trust across functions and regions.
- Passionate about innovation, continuous improvement, and talent development.
- Comfortable working in fast-paced international environments.
You will be part of Siemens Energy's global digital organization supporting Travel & Expenses, People Management, HR Service Delivery, and Global Mobility solutions. You will work closely with HR, Finance, Travel Management, Global Mobility, IT Architecture, Cybersecurity, business stakeholders, vendors, and operational service teams to deliver secure, scalable, and user-centric digital solutions.
At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 100,000 dedicated employees, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo
Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion, and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
- All employees are automatically covered under Medical Insurance. Company-paid considerable family floater cover covering employee, spouse, and 2 dependent children up to 25 years of age.
- Siemens Energy provides an option to opt for a Meal Card to all its employees, as per the terms and conditions prescribed in the company policy, as part of CTC and as a tax-saving measure.
- Flexi Pay empowers employees with the choice to customize the amount in selected salary components within a defined range, thereby optimizing tax benefits. Accordingly, each employee can determine the best possible net income from the same fixed individual base pay on a monthly basis.
- Opportunities to work with a global team and lead innovative digital transformation initiatives.
- Opportunities for professional and personal development through the Siemens Energy Learning Platform.
https://jobs.siemens-energy.com/jobs
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