Channel Team Lead, ATSPL - GJ (Fulfillment & Operations)

Amazon Inc.; Ahmedabad District; On-site; INR 3,409,000 - 4,475,000; Full time

Job summary

Amazon Inc. is seeking a Team Lead for the transportation team in Madrid. The role focuses on expanding and managing operations for a new delivery channel, with responsibilities in people and performance management and driving the operational plan.

Key duties include analyzing transport issues, mapping requirements, reporting on performance metrics, forecasting and budgeting, and implementing enterprise-wide programs to improve delivery experience and efficiency.

Qualifications

• Are enrolled in or have completed an Advanced degree.
• Bachelor's degree within last 12 months.

Responsibilities

• Quickly understand the business issues and challenges of Transportations operations; identify strengths/weaknesses and suggest areas for improvement.
• Map business requirements, understand business process, study and analyze workflows, design solutions and prepare functional specifications.
• Be data driven, develop and report performance metrics, executive updates, forecasting, budgeting and analysis to identify potential opportunities for improving Customer Experience.
• Deep dive and acquire an extensive knowledge of emerging industry practices and apply when solving business problems.
• Design, develop, pilot & rollout enterprise wide programs around performance improvement, cycle time improvement for returns, delivery experience, financial auditing, identification of alternate delivery services etc.

Education

Bachelor's degree within last 12 months

Advanced degree

Job description

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

We're seeking Team Lead for our Delivery Stations. In this role you will be responsible to expand and manage operations for a new delivery channel, people and performance management and driving the operational plan.

Key job responsibilities

Typical responsibilities will include:

• Quickly understand the business issues and challenges of Transportations operations; identify strengths/weaknesses and suggest areas for improvement
• Map business requirements, understand business process, study and analyze workflows, design solutions and prepare functional specifications
• Be data driven, develop and report performance metrics, executive updates, forecasting, budgeting and analysis to identify potential opportunities for improving Customer Experience.
• Deep dive and acquire an extensive knowledge of emerging industry practices and apply when solving business problems.
• Design, develop, pilot & rollout enterprise wide programs around performance improvement, cycle time improvement for returns, delivery experience, financial auditing, identification of alternate delivery services etc.,

Basic Qualifications

• Are enrolled in or have completed a Advanced degree

Preferred Qualifications

• 2+ years of customer-facing environment, warehousing, logistics or manufacturing experience
• Are enrolled in or have completed a Bachelor's degree within last 12 months

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Location: ES, Community of Madrid, Madrid

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.