Channel Team Lead ATSPL - GJ

Amazon; Ahmedabad District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

ASSPL - Gujarat - D34, part of the Amazon family, is seeking a Team Lead for its Delivery Stations to expand and manage operations for a new delivery channel, people and performance management, and drive the operational plan.

You will lead cross-functional teams, map requirements, analyze workflows and develop performance metrics to improve customer experience and delivery efficiency. Prior warehousing/logistics exposure is preferred, with a degree in a related field.

Qualifications

• Enrolled in or completed an advanced degree.
• 2+ years of customer-facing environment, warehousing, logistics or manufacturing experience; Bachelor's degree within last 12 months preferred.

Responsibilities

• Quickly understand the business issues and challenges of Transportations operations; identify strengths/weaknesses and suggest areas for improvement
• Map business requirements, understand business process, study and analyze workflows, design solutions and prepare functional specifications
• Be data driven, develop and report performance metrics, executive updates, forecasting, budgeting and analysis to identify potential opportunities for improving Customer Experience.
• Deep dive and acquire an extensive knowledge of emerging industry practices and apply when solving business problems.
• Design, develop, pilot & rollout enterprise wide programs around performance improvement, cycle time improvement for returns, delivery experience, financial auditing, identification of alternate delivery services etc.

Skills

Customer-facing experience

Logistics experience

Team leadership

Education

Advanced degree

Bachelor's degree (within last 12 months)

Job description

Job Description:

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers

We're seeking Team Lead for our Delivery Stations. In this role you will be responsible to expand and manage operations for a new delivery channel, people and performance management and driving the operational plan.

Key job responsibilities

Typical Responsibilities Will Include

• Quickly understand the business issues and challenges of Transportations operations; identify strengths/weaknesses and suggest areas for improvement
• Map business requirements, understand business process, study and analyze workflows, design solutions and prepare functional specifications
• Be data driven, develop and report performance metrics, executive updates, forecasting, budgeting and analysis to identify potential opportunities for improving Customer Experience.
• Deep dive and acquire an extensive knowledge of emerging industry practices and apply when solving business problems.
• Design, develop, pilot & rollout enterprise wide programs around performance improvement, cycle time improvement for returns, delivery experience, financial auditing, identification of alternate delivery services etc.,

Basic Qualifications

• Are enrolled in or have completed a Advanced degree

Preferred Qualifications

• 2+ years of customer-facing environment, warehousing, logistics or manufacturing experience
• Are enrolled in or have completed a Bachelor's degree within last 12 months

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Company

ASSPL - Gujarat - D34

Job ID: A10565396