Channel Sales Manager - Agency Health

Tata AIG General Insurance Company Limited; Jodhpur; On-site; INR 600,000 - 900,000; Full time

Job summary

Tata AIG General Insurance Company Limited in Jodhpur, Rajasthan seeks a Customer Service Manager (CSM) to supervise the agency travel team and tie-ups, driving profitable business through effective channel management with agents.

The role focuses on grooming producers, expanding the pipeline, ensuring IRDA licensing compliance, and coaching on cross‑selling, products, and processes to deliver growth and maintain policy service quality.

Qualifications

• 1-2 years of experience in insurance
• At least 3 to 4 years of experience leading a company/business line in Retail Sales.

Responsibilities

• Manage the daily activity of producers to ensure strong pipeline.
• Coach and guide to cross sell and grow the business
• Make individual agents grow at least 20% for every year
• Ensuring IRDA compliance regarding licensing and commission payments of agents
• Responsible for ensuring quality of applications
• Support/guide the producers in all activities related to policy services
• Train agents on products, process and USP’s of Co.

Skills

Channel management

Team leadership

Cross selling

Insurance domain

Job description

In the above context, the CSM role is responsible to supervise the business delivery under Agency travel team and Tie Ups & primarily grow the business with profits, Channel Management –Agents.

• Manage the daily activity of producers to ensure strong pipeline.
• Coach and guide to cross sell and grow the business
• Make individual agents grow at least 20% for every year
• Ensuring IRDA compliance regarding licensing and commission payments of agents
• Responsible for ensuring quality of applications
• Support/guide the producers in all activities related to policy services
• Train agents on products, process and USP’s of Co.

Key Accountabilities/ Responsibilities

Responsible for Achieving overall Gross Written Premium

Responsible for sustainable Profitability

To maintain the Hygiene

Recruitment and retentio of agengts

Responsible for Activation

Internal Stakeholders

• Operations (BOPs& COPs) – for the issuance of policies
• Underwriter – for analyzing the risk factor
• Finance Team – Taxations handling
• Human Resources – to share foresights into the business and build the talent pool accordingly
• Training Team – for train the employees
• NSM/RSM/ASM – for some suggestions

External Stakeholders

• Agents
• Broker

Experience

• 1-2 years of experience in insurance
• At least 3 to 4 years of experience of leading a company/ business line in Retail Sales.

2008, Tata AIG General Insurance Company Limited, all rights reserved.

Registered with IRDA of India Regn. No. 108. Insurance is the subject matter of the solicitation.

For more details on benefits, exclusions, limitations, terms and conditions, please read sales brochure / policy wording carefully before concluding a sale.

Toll Free Number : 1800 266 7780 / 1800 22 9966 (only for senior citizen policy holders). Email Id – [e-mail]. Fax Number – 022 66938170