Change Specialist

Transport AI; Bengaluru; On-site; INR 1,200,000 - 2,200,000; Full time

Job summary

Alstom in Bengaluru seeks a full-time Change Management Lead to drive change across IS&T, collaborating with cross-functional teams and service providers.

You will manage change requests, risk assessments, and organizational readiness, applying structured methodologies and ensuring compliance and continuous improvement. This role offers exposure to global teams and evolving rail tech environments.

Qualifications

• Bachelor’s degree in computer science, information sciences, or a related field.
• 5–10 years of direct work experience in change management.
• ITIL Certification is mandatory.
• Exposure to configuration, incident, and release management.
• Agile and adaptable to changing environments.

Responsibilities

• Managing, facilitating, and ensuring compliance with Alstom’s change management processes in the IS&T environment.
• Applying structured methodologies to lead change management activities.
• Designing strategic approaches for managing change supporting operations and projects.
• Identifying, analyzing, and preparing risk mitigation tactics.
• Ensuring change impact analysis and organizational readiness to limit risks.
• Validating solutions against business and technical requirements as a quality gate.
• Managing deployment of solutions into production with minimal risks.
• Overseeing handovers to operational teams in a controlled, documented manner.
• Conducting governance and quality assurance reviews of managed service providers.
• Capitalizing on lessons learned to drive continuous improvement.
• Coordinating compliance for changes with multiple service providers.
• Identifying stakeholders and supporting training and communication efforts.

Skills

Change management

ITIL

Agile

Communication

Leadership

Virtual teams

Education

Bachelor's degree in CS/IS or related

Job description

Job Description:

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling, and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time Change Management Lead in [LOCATION] we’re looking for?

Your future role

Take on a new challenge and apply your change management expertise in a cutting-edge field. You’ll work alongside collaborative, innovative, and dynamic teammates.

You’ll play a pivotal role in ensuring the smooth execution of change management processes across Alstoms IS&T environment. Day-to-day, you’ll work closely with cross-functional teams, including service providers, technical experts, and business stakeholders, to manage change requests, assess risks, and ensure organizational readiness. You’ll also lead structured methodologies for change management and much more.

You’ll specifically take care of facilitating change management processes, but also ensuring compliance and driving continuous improvement initiatives.

We’ll look to you for:

• Managing, facilitating, and ensuring compliance with Alstoms overall change management processes within the IS&T environment
• Applying structured methodologies to lead change management activities
• Designing strategic approaches for managing change and supporting both operations and projects
• Identifying, analyzing, and preparing risk mitigation tactics
• Ensuring change impact analysis and organizational readiness to limit potential risks
• Validating solutions against business and technical requirements as a quality gate
• Managing the deployment of solutions into production environments while minimizing operational risks
• Overseeing handovers to relevant operational teams in a controlled and well-documented manner
• Conducting governance and quality assurance reviews of managed service providers
• Capitalizing on lessons learned and driving continuous improvement
• Assessing and coordinating compliance for changes requiring multiple service providers
• Identifying key stakeholders and supporting training and communication efforts

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

• Bachelor’s Degree in computer science, information sciences, or a related field
• 5-10 years of direct work experience in change management
• ITIL Certification (mandatory)
• Exposure to configuration, incident, and release management
• Agile and adaptable to changing environments
• Confident, articulate, and able to influence and negotiate at all levels of the organization
• Proactive and able to work efficiently in a fast-paced environment
• Open-minded and able to share information, transfer knowledge, and support team development
• Strong supervisory skills and experience working in virtual global teams within a matrix organization
• Ability to prioritize workloads with limited supervision and remain resilient under pressure
• Strong communication skills (written and verbal)
• Ability to grasp complex issues quickly
• Understanding of organizational dynamics
• A pragmatic and professional approach to establishing and meeting deadlines

Things you’ll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

• Enjoy stability, challenges, and a long-term career free from boring daily routines
• Work with new security standards for rail signalling
• Collaborate with transverse teams and helpful colleagues
• Contribute to innovative projects
• Utilise our flexible and inclusive working environment
• Steer your career in whatever direction you choose across functions and countries
• Benefit from our investment in your development through award-winning learning programs
• Progress towards leadership roles or specialized career paths
• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.