Center Manager

Talasha; Maharashtra; On-site; INR 810,000 - 990,000; Full time

Job summary

A premier indoor play center is seeking a Centre Manager based in Mumbai. The role requires strong skills in sales and client relations, as well as experience in operational management. Responsibilities include leading staff, handling events, and managing overall operations. Ideal candidates will have over 5 years of experience in relevant fields. Competitive salary up to Rs. 9 Lakhs offered.

Qualifications

• Minimum 5 years of experience in sales and client-facing roles.
• Experience in managing teams and operations.

Responsibilities

• Lead all client interactions and guest relations.
• Handle events from enquiry to execution.
• Manage day-to-day operations of the center.
• Supervise and lead staff activities.
• Prepare daily and monthly MIS reports.

Skills

Sales and client interactions

Operations management

Team leadership

Job description

Talasha is hiring a Centre Manager for India’s Premier Indoor Play Center & Party Venue for kids, based out of Mulund, Mumbai. This fast-growing chain has 10+ centres across premium locations in India

Responsibilities

• Lead all client interactions and guest relations. Be the brand representative for all incoming enquiries and present sales pitches about the centre & its offerings to prospective clients
• Handling the Events at the Center end to end from enquiry & booking stage to complete execution including supervising the various departments such as housekeeping, food & beverage, repair & maintenance etc
• Manage the Overall Day to Day Operations and Running of the Center
• Handle client escalations and grievances
• Supervise & lead the staff & coordinate their day to day activities
• Lead the various teams & standardise processes around housekeeping. maintenance, food & beverage ops and cleanliness of the center.
• Prepare Daily and Monthly MIS reports & Maintain Basic Accounts & Petty Cash for the Center
• Co-ordinate with Suppliers & vendors

Good to Have

• 5 yrs + experience in sales & client facing roles
• Experience in handling operations and leading teams

CTC - Upto Rs. 9 Lakhs (Based on last drawn)

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Business Development, Customer Service, and Administrative

Industries

• Entertainment Providers, Food and Beverage Services, and Restaurants

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