Category - Sell Side (Demand)

Scapia; Bengaluru; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Scapia in Bengaluru is seeking a Category Manager to lead catalog management, merchandising, and customer insights across our app. You will own the end-to-end catalog experience, ensuring product information is accurate and optimized for discovery and conversion.

You will translate customer insights into actionable improvements, define merchandising strategies, and collaborate with internal and external teams to drive engagement, conversion, and revenue.

Qualifications

• Bachelor's degree or equivalent in a relevant field.
• Prior experience in category management, merchandising, e-commerce, retail.
• Strong analytical thinking and comfort working with performance data.
• Strong customer intuition and ability to translate insights into action.
• Excellent stakeholder management across internal and external teams.
• High ownership mindset, hustle, and bias for action.

Responsibilities

• Own the end-to-end catalog experience, ensuring product information is accurate, complete, and optimized for discovery and conversion.
• Define and maintain catalog quality standards across content, attributes and imagery.
• Own category storefronts and product discovery journeys, plan merchandising strategies, and optimize navigation and placements.

Skills

Analytical thinking

Customer intuition

Stakeholder management

Ownership mindset

Bias for action

Education

Bachelor's degree or equivalent

Job description

Key Responsibilities:

1. 1. Catalog Management

   Own the end-to-end catalog experience, ensuring product information is accurate, complete, and optimized for customer discovery and conversion.

   Define and maintain catalog quality standards across content, attributes and imagery

2. 2.Merchandising

   Own category storefronts and product discovery journeys across the app. Plan and execute merchandising strategies aligned with travel occasions, seasonal moments, campaigns, and business priorities.

   Optimize category navigation, collections, sorting, and product placements to improve engagement, conversion, and revenue

3. 3. Customer Research & Insights

   Develop a deep understanding of customer needs through qualitative research, customer feedback, behavioral data, and market insights. Identify unmet customer needs, emerging travel trends, and whitespace opportunities to form category strategy.

   Translate customer insights into actionable improvements

What you'll need:

• Bachelor's degree in a relevant field; equivalent experience is also valued
• Prior experience in category management, merchandising, e-commerce, retail
• Strong analytical thinking and comfort working with performance data
• Strong customer intuition and ability to translate insights into action
• Excellent stakeholder management skills across internal and external teams
• High ownership mindset, hustle, and bias for action