Category Manager - Hyderabad Location (Telugu Mandate)

Urban Company; Dadri; Presencial; INR 700 000 - 1 100 000; Tempo integral

Resumo da oferta

Urban Company India seeks a Category Manager for the Beauty vertical to onboard high-quality supply in your city and ensure a positive customer experience across services. You will collaborate with central category heads to implement growth initiatives and build strong partner relationships.

The role requires 1-2 years of experience, a Bachelor's degree, and the ability to thrive in a fast-paced, execution-focused environment with strong communication and reasoning skills.

Qualificações

• Bachelor's degree is mandatory.
• 1-2 years of work experience.
• Strong reasoning and communication skills.
• Proactive and results-oriented attitude.
• Fast-paced, execution-focused environment.

Responsabilidades

• Onboard the right quality supply to ensure needs are fulfilled with high customer experience.
• Ensure no breakage in daily operations in your city by building and retaining high-quality supply.
• Implement growth and quality improvement initiatives in sync with category heads at central level.
• Improve partner experience to build a long-term supply.

Conhecimentos

Communication

Reasoning

Proactivity

Execution

Collaboration

Formação académica

Bachelor's degree

Descrição da oferta de emprego

Urban Company India business is divided into three large verticals with several core categories within these verticals. Each category has a self-sustaining user offering and supply pool and is led by a business head.

Beauty Vertical

• Salon for women: Skin-care services
• Salon for women: Hair, nails and make-up
• Men's grooming
• Spa therapy for men and women
• Treatments
• AC and appliance repair
• Cleaning and Pest control
• Electricians, Plumbers, and Carpenters
• Painting

Products Business (Largely B2B sales)

• Beauty & spa products: Both OEM and private labels
• Home solutions store
• Cleaning products

The category manager is accountable for onboarding the right quality supply to ensure the need is fulfilled with the right customer experience being delivered.

What you'll do:

• Onboarding the right quality supply to ensure need is fulfilled with the right customer experience being delivered
• Ensuring no breakage in daily operations in your city by building and retaining high-quality supply for the category
• Implementing growth and quality improvement initiatives in sync with category heads at central level
• Improve partner experience to build a long term supply

Owning above mandate will require you to do the following:

• Building a strong bond with service professionals in your city
• Performing tight processes and SOPs in the city related to partner onboarding, service quality improvement, etc.
• Getting to the depth of understanding real issues on the ground related to customer experience, partner onboarding, etc. and solving the same in a systematic manner
• Apply communication and reasoning skills to on board the right partners to the UC platform

What we need:

• Eager, committed to excellence and have a consistent track record of strong performance
• 1-2 years of work experience
• Bachelors degree is mandatory
• Ability to work in an environment that is fast paced, execution focused and is highly focused on achieving desired outcomes.
• Strong reasoning and communication skills
• Proactive and results-oriented attitude

What can you expect:

• Purpose led mission to transform life of partners while building a category defining company
• Empowering work environment with high ownership, trust and opportunities to learn and grow
• A culture of mentorship, collaboration and innovation
• Employee benefits to meet all your well being needs