Category Logistics Associate

SOLARA Home; Hyderabad; On-site; INR 600,000 - 900,000; Full time

Job summary

SOLARA Home, a fast-growing D2C home and kitchen brand, is looking for a Logistics Operations Associate in Hyderabad. You will manage day-to-day inbound/outbound movement, coordinate with 3PLs, and optimize fulfillment workflows to ensure fast, accurate order dispatches.

The role requires 2–3 years of hands-on experience in ecommerce or logistics and strong skills in Excel/Google Sheets and WMS/ERP systems. Working with multi-channel platforms and carrier SLAs is essential.

Qualifications

• 2–3 years of proven operational experience in e‑commerce, D2C brand, 3PL or freight/fulfillment.
• Bachelor’s degree in Logistics, SCM, Business Administration, or related field.
• Hands-on understanding of e‑commerce channels (Amazon Seller Central, Shopify, Flipkart/Blinkit portals).
• Proficient in MS Excel / Google Sheets (VLOOKUP, Pivot Tables) and familiar with WMS/ERP systems (SAP, Zoho Inventory, Unicommerce).

Responsibilities

• Oversee day-to-day inbound and outbound movement across multi‑channel fulfillment platforms.
• Coordinate with 3PLs, couriers and freight forwarders to manage SLAs, pickups and transit times.
• Manage inventory health across main warehouses, regional hubs and fulfillment centers.
• Oversee Return To Origin (RTO) and processing of customer returns.
• Generate operational metrics (OTIF, lead time) and monitor logistics costs.

Skills

Excel

Google Sheets

WMS/ERP

Education

Bachelor’s degree in Logistics

Business Administration

Tools

SAP

Zoho Inventory

Unicommerce

Job description

SOLARA is one of India's fastest-growing D2C brands in the home and kitchen space. We sell across Amazon, Flipkart, Blinkit, Zepto, and our own website. Our products include premium drinkware, cookware, and small appliances — with a focus on design, innovation, and safe-for-you materials.

About the company

SOLARA is one of India's fastest-growing D2C brands in the home and kitchen space. We sell across Amazon, Flipkart, Blinkit, Zepto, and our own website. Our products include premium drinkware, cookware, and small appliances — with a focus on design, innovation, and safe-for-you materials.

Job Summary

We are seeking a detail-oriented and proactive Logistics Operations Associate with 2–3 years of hands‑on experience in e‑commerce or logistics fulfillment environment. In this role, you will oversee day‑to‑day inbound and outbound movement, coordinate with third‑party logistics (3PL) partners and carriers, manage inventory health across fulfillment centers, and optimize fulfillment workflows. The ideal candidate thrives in a fast‑paced environment, leverages data to solve delivery bottlenecks, and ensures high customer satisfaction through seamless order dispatches.

Key Responsibilities

1. Daily Logistics & Carrier Management

• Outbound Coordination: Monitor daily order queues across multi‑channel fulfillment platforms (Amazon FBA, Shopify, Quick Commerce, etc.) to ensure timely picking, packing, and dispatch.
• Carrier SLA Management: Liaise with local and regional 3PL logistics partners, couriers, and freight forwarders to manage SLAs, pickup schedules, transit times, and delivery performance.
• Exceptions & Escalations: Identify and resolve dispatch failures, delayed shipments, unlinked orders, and damaged/lost inventory issues in real time.

2. Inventory & Warehouse Operations

• Stock Replenishment: Track multi‑channel inventory levels to coordinate inbound stock movements between main warehouses, regional hubs, and fulfillment centers (e.g., FBA / Dark Stores) to prevent stockouts.
• Warehouse Systems (WMS/ERP): Record and update all inbound receipts, dispatches, stock transfers, and adjustments in the company’s ERP / Warehouse Management System (WMS).
• Audits & Reconciliations: Conduct routine physical inventory audits, reconciliation of physical vs. system stock, and shrinkage analysis.

3. Reverse Logistics & Return Processing

• Return Authorization: Oversee the end-to-end Return To Origin (RTO) and customer return processes.
• Quality Check & Sorting: Coordinate with warehouse teams to inspect returned merchandise, categorize items (resellable, refurbish, liquidate), and re-enter usable stock into inventory promptly.

4. Analytics, MIS & Cost Optimization

• Performance Tracking: Generate daily and weekly operational metrics, including On-Time In-Full (OTIF) rates, Order Lead Time, First Mile/Last Mile SLA adherence, and RTO percentages.
• Cost Management: Audit carrier freight invoices, identify freight billing discrepancies, and monitor logistics cost per order to support margin improvement.

Required Qualifications & Experience

• Experience:2–3 years of proven operational experience in e‑commerce, a D2C brand, third‑party logistics (3PL), or freight/fulfillment operations.
• Education: Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• Hands-on Platform Skills: Deep understanding of e‑commerce channels (Amazon Seller Central, Shopify, Flipkart/Blinkit seller portals, etc.) and fulfillment models (FBA, Seller-Flex, Direct-to-Consumer).
• Technical Proficiency: High proficiency in Microsoft Excel / Google Sheets (VLOOKUP, Index-Match, Pivot Tables, data cleaning) and hands‑on familiarity with WMS/ERP systems (e.g., SAP, Zoho Inventory, Unicommerce, Vinculum, or similar).