Cash Collection Specialist

HRS Group; Mumbai; On-site; INR 1,000,000 - 1,240,000; Full time

Job summary

HRS Group in Mumbai seeks a Cash Collection Specialist to oversee debt recovery, issue dunning letters, and coordinate with DCAs and lawyers. You will ensure regulatory compliance and keep management informed with detailed reports.

The role requires a finance-related degree and proven experience in collection activities. The position offers a fixed monthly salary with annual bonuses and stable career growth.

Qualifications

• Proficient in Dunning processes including issuing letters.
• Experience working with Debt Collection Agencies (DCAs).
• Knowledge of legal procedures related to collections and liaising with lawyers.

Responsibilities

• Manage the cash collection process to support fiscal strength.
• Prepare and issue Dunning letters to overdue accounts.
• Collaborate with DCAs to initiate collection efforts.
• Maintain communication with legal representatives for escalated cases.
• Ensure compliance with legal and regulatory guidelines during recovery.
• Analyze accounts to identify high‑risk cases and plan strategies.
• Prepare reports on collection efforts and outcomes for management.

Skills

Cash collection experience

Debt recovery experience

Communication skills

Education

Bachelor's degree in Finance, Business Administration, or a related field

Job description

Hrs As a Company

HRS, a pioneer in business travel, aims to elevate every stay through innovative technology. With over 50 years of experience, their digital platform, driven by ProcureTech, TravelTech, and FinTech, transforms how companies and travelers Stay, Work, and Pay.

Hrs As a Company

HRS, a pioneer in business travel, aims to elevate every stay through innovative technology. With over 50 years of experience, their digital platform, driven by ProcureTech, TravelTech, and FinTech, transforms how companies and travelers Stay, Work, and Pay.

POSITION

HRS Group is looking for Mumbai based Cash Collection Specialist (all genders) to join our team, where your expertise in effective debt collection processes will play a crucial role in ensuring timely and efficient retrieval of outstanding payments. Your meticulous approach and collaborative spirit will contribute to maintaining positive financial relationships with our valued clients.

CHALLENGE

• Manage the Cash Collection process to contribute to our company’s fiscal strength and gain expertise in financial management
• Prepare and issue of Dunning letters to customers with overdue accounts to develop effective communication skills and assist customers in resolving their accounts
• Collaborate with Debt Collection Agencies (DCAs) to initiate collection efforts for delinquent accounts
• Maintain regular communication with legal representatives and lawyers to manage escalated cases and legal proceedings related to collections
• Ensure compliance with legal and regulatory guidelines during debt recovery processes
• Analyze and monitor customer accounts to identify high-risk cases and formulate appropriate collection strategies
• Prepare comprehensive reports on collection efforts, account statuses, and recovery outcomes for management review to sharpen your reporting and presentation skills, providing crucial insights to drive informed decisions
• Collaborate cross-functionally with Sales and Customer Service to resolve outstanding payment issues and prevent future delinquencies
• Implement process improvements to optimize the efficiency and effectiveness of the Cash Collection department

FOR THIS EXCITING MISSION YOU ARE EQUIPPED WITH...

Experience

• Bachelor's degree in Finance, Business Administration, or a related field
• Experience in Cash Collection, Debt Recovery, or a similar role

Domain Expertise

• Proficiency in handling Dunning processes, including the preparation and issuance of Dunning letters
• Familiarity with working alongside Debt Collection Agencies (DCAs) for efficient and lawful debt recovery
• Strong understanding of legal procedures related to collections and experience in liaising with lawyers and legal representatives

Problem-Solving And Creativity

• Analytical mindset with the ability to assess customer accounts and develop effective collection strategies

Personal Attributes

• Excellent communication skills for maintaining contact with clients, lawyers, and internal teams
• Demonstrated ability to work collaboratively across departments to resolve outstanding payment issues
• Strong organizational skills and attention to detail for accurate record-keeping and reporting

Language Skills

• Fluent in English, with exceptional written and verbal communication abilities.

PERSPECTIVE

Access to a global network of a globally united and mutually responsible “Tribe of Intrapreneurs” that is passionately dedicated to renew the travel industry and while doing so reinvent the ways how businesses stay, work and pay.

Our entrepreneurial driven environment of full ownership and execution focus offers you the playground to contribute to a greater mission, while growing personally and professionally throughout this unique journey. You will continuously learn from a radical culture of retrospectives and continuous improvement and actively contribute to making business life better, smarter and more sustainable.

LOCATION, MOBILITY, INCENTIVE

The attractive remuneration is in line with the market and, in addition to a fixed monthly salary, all necessary work equipment and mobility, will also include an annual or multi-year bonus.

Compensation Range: ₹10L - ₹12.4L