Captain

Tuppa-The South Indian Delight; North Goa; On-site; INR 167,000 - 290,000; Full time

Benefits offered by this job

Stay provided

Food provided

Job summary

Tuppa–The South Indian Delight in Bardez, Goa, is seeking a Captain to ensure attentive, courteous service in a full-time, on-site capacity. You will oversee dining operations, seat guests, manage reservations, and coordinate with the kitchen and serving staff to maintain high service standards.

The role involves guiding team members on procedures, addressing guest queries, and helping with daily opening/closing duties while upholding hygiene and safety in a welcoming environment.

Qualifications

• Strong customer service and guest relationship skills.
• Effective communication and interpersonal skills.
• Basic knowledge of food and beverage service, including table settings, menu presentation, and order handling.
• Ability to manage time, organize table allocations, and oversee multiple tasks during busy service hours.
• Comfort with basic billing and POS systems, cash handling, and check closure procedures.
• Commitment to maintaining hygiene, safety, and cleanliness standards in the dining area.
• Flexibility to work shifts, weekends, and holidays as required by restaurant operations.

Responsibilities

• Welcome and seat guests and manage reservations and table allocations.
• Coordinate with serving staff and kitchen to ensure smooth service.
• Monitor service quality throughout operating hours and guide team on standards.
• Assist with order taking and billing as needed.
• Train new team members on service procedures.
• Lead by example and maintain a professional appearance.

Skills

Customer service

Communication

Food & beverage knowledge

Task management

POS & cash handling

Hygiene & safety

Shift flexibility

Tools

POS systems

Job description

Company Description

Tuppa–The South Indian Delight is a dining concept focused on authentic South Indian cuisine, offering guests a warm, welcoming, and high-quality food experience. Located in Siolim, the restaurant aims to provide consistently excellent service and maintain high standards of cleanliness, safety, and hospitality.

Role Description

The Captain is a full-time, on-site role based at Tuppa–The South Indian Delight in Bardez, responsible for overseeing the smooth functioning of the dining area and ensuring guests receive attentive, courteous service. Day-to-day tasks include welcoming and seating guests, managing table allocations and reservations, coordinating with serving staff and the kitchen, and monitoring service quality throughout operating hours. The Captain guides team members on service standards, handles guest queries and concerns, and helps maintain a clean, orderly, and safe dining environment.

The role also involves supporting order taking and billing as needed, training new team members on service procedures, and assisting with daily opening and closing duties. The Captain is expected to lead by example, maintain a professional appearance, and contribute to a positive workplace culture.

Qualifications

• Strong customer service and guest relationship skills, with the ability to handle feedback calmly and professionally.
• Effective communication and interpersonal skills to coordinate with guests, team members, and kitchen staff.
• Basic knowledge of food and beverage service, including table settings, menu presentation, and order handling.
• Ability to manage time, organize table allocations, and oversee multiple tasks during busy service hours.
• Comfort with basic billing and point-of-sale (POS) systems, cash handling, and check closure procedures.
• Commitment to maintaining hygiene, safety, and cleanliness standards in the dining area.
• Flexibility to work shifts, weekends, and holidays as required by restaurant operations.

Note - Stay and Food will be provided by the restaurant.