Campus Manager

AlgoUniversity Inc.; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

AlgoUniversity Inc. is seeking a hands-on Campus Operations and Student Experience Manager to oversee day-to-day campus and residential operations.

You will work with students, faculty, leadership, vendors and internal teams to create a safe, efficient and engaging campus environment. You will drive operations across facilities, maintenance, security, food services and hostel coordination, while elevating student onboarding, engagement and welfare through coordinated programs, events and

Qualifications

• 3–7 years of campus operations or related experience.
• Bachelor's degree in a relevant discipline.
• Strong vendor, stakeholder and team-management skills.
• Excellent communication and execution abilities.
• Comfortable using Excel/Google Sheets and dashboards.

Responsibilities

• Own day-to-day campus operations including facilities, maintenance, housekeeping, security, food services and hostel coordination.
• Manage vendors, ensuring service quality, safety, cost efficiency and SLA adherence.
• Develop SOPs, checklists and escalation mechanisms.
• Manage on-ground teams and ensure timely execution.
• Monitor performance through trackers, MIS and dashboards.
• Own student experience across onboarding, engagement, welfare and grievance resolution.
• Coordinate with academic teams to ensure smooth program delivery and student support.
• Plan orientations, workshops, events and community initiatives.
• Address student concerns proactively and resolve escalations.
• Build a supportive campus culture encouraging participation and well-being.
• Coordinate with Academic, Admissions, Career, Finance, HR and Leadership teams.
• Manage relationships with vendors, faculty and external stakeholders.
• Drive root-cause analysis and continuous improvement.
• Support campus readiness, resource planning and scaling.
• Ensure adherence to safety, hygiene, and service-quality standards.

Skills

Operations management

Vendor management

Stakeholder management

Team leadership

Communication

Education

Bachelor's degree in a relevant discipline

Tools

Excel/Google Sheets

Job description

We are looking for a hands‑on, high-ownership Campus Operations and Student Experience Manager to oversee day‑to‑day campus and residential operations. You will work closely with students, faculty, leadership, vendors and internal teams to build a safe, efficient and engaging campus environment.

The candidate will have responsibilities across the following functions:

Campus Operations and Administration:

• Own day‑to‑day campus operations, including facilities, maintenance, housekeeping, security, food services and hostel coordination.
• Manage vendors and service providers, ensuring service quality, hygiene, safety, cost efficiency and SLA adherence.
• Develop and implement SOPs, checklists, operational processes and escalation mechanisms.
• Manage on‑ground teams, allocate responsibilities and ensure timely execution.
• Monitor operational performance through trackers, MIS and dashboards.

Student Experience and Engagement:

• Own the student experience across onboarding, engagement, welfare, feedback, concerns, discipline and grievance resolution.
• Coordinate with academic teams to ensure smooth program delivery, assessments and student support.
• Plan and execute orientations, workshops, events and community‑building initiatives.
• Address student concerns proactively and ensure timely resolution of escalations.
• Build a supportive campus culture that encourages student participation, accountability and well-being.

Stakeholder and Operational Management:

• Coordinate with Academic, Admissions, Career, Finance, HR and Leadership teams to ensure seamless campus functioning.
• Manage relationships with vendors, service providers, faculty and other external stakeholders.
• Identify recurring operational challenges and drive root‑cause analysis and continuous improvement.
• Support campus readiness, resource planning and operational scaling as the institution grows.
• Ensure adherence to campus safety, hygiene, security and service-quality standards.

Requirements:

• 3-7 years of relevant experience in campus operations, student operations, residential operations, hospitality, education/EdTech or facilities management.
• Bachelor's degree in a relevant discipline.
• Strong operations, vendor, stakeholder and team‑management skills.
• Excellent communication, problem‑solving, coordination and execution abilities.
• Comfortable using Excel/Google Sheets, MIS, trackers and operational dashboards.
• Ability to manage multiple priorities and resolve issues in a fast‑paced environment.
• Strong ownership, attention to detail and a student‑first mindset.

Good to Have:

• Experience managing a residential campus, hostel, student community or educational institution.
• Experience in an education startup, EdTech organisation or high‑growth environment.
• Exposure to new‑campus setup, facilities management, vendor contracts or service-level agreements.
• Experience managing campus events, student engagement initiatives and operational teams.
• Familiarity with budgeting, capacity planning, safety procedures and process improvement.
• Key Success Metrics: Student satisfaction, issue‑resolution time, vendor performance, campus safety and hygiene, operational efficiency, student engagement, event execution, SOP adherence.