Campus-Beginner

HCL Technologies Limited; Madurai District; On-site; INR 300,000 - 600,000; Full time

Job summary

Desk Side Services professionals provide onsite and remote technical support to end users by resolving hardware, software, and IT infrastructure issues.

HCL Technologies Limited is a global technology company that places people first. You will work across a broad portfolio of services while helping clients stay on top with strong support for devices and software.

Responsibilities

• Provide first and second-level technical support for end-user devices and applications.
• Troubleshoot and resolve desktop, laptop, printer, and peripheral issues.
• Install, configure, upgrade, and maintain hardware and software.
• Support operating systems, Microsoft 365 applications, and enterprise tools.
• Manage user accounts, access requests, and password resets.

Job description

Desk Side Services professionals provide onsite and remote technical support to end users by resolving hardware, software, and IT infrastructure issues.

Key Responsibilities

Provide first and second-level technical support for end-user devices and applications.
Troubleshoot and resolve desktop, laptop, printer, and peripheral issues.
Install, configure, upgrade, and maintain hardware and software.
Support operating systems, Microsoft 365 applications, and enterprise tools.
Manage user accounts, access requests, and password resets.

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026totaled $14.8billion.