Campaign Manager Operations

Infocrunch Analytics; Delhi; On-site; INR 650,000 - 1,200,000; Full time

Job summary

Infocrunch Analytics in Delhi NCR is seeking a Campaign Manager Operations to lead end-to-end campaign operations and ensure timely project delivery. You will optimize resource utilization and drive operational excellence across cross-functional teams.

The role requires strong leadership, stakeholder management, and hands-on expertise in Excel, Power BI, and MIS reporting to monitor KPIs and deliver high-quality outcomes.

Qualifications

• Master's degree in Business, Management, Technology, or a related field (MBA preferred).
• 7-9 years of experience in Operations, Campaign Management, Project Management, or Delivery Management.
• Strong experience in people management, stakeholder management, and operational planning.
• Proficiency in Microsoft Excel, Power BI, MIS reporting, and data analysis.
• Excellent leadership, communication, and problem-solving skills.

Responsibilities

• Lead end-to-end campaign operations and ensure timely project execution.
• Manage and mentor operations teams to achieve performance goals.
• Plan and optimize resource allocation across multiple projects.
• Monitor KPIs, quality standards, and operational performance.
• Prepare MIS, dashboards, and management reports.
• Analyze operational data to identify trends and improve processes.
• Coordinate with cross-functional stakeholders for seamless execution.
• Manage project risks, timelines, and escalations.
• Drive SOP implementation and continuous process improvement.

Skills

People management

Stakeholder management

Operational planning

Leadership

Communication

Problem solving

Education

Master's degree in Business/Management/Technology (MBA preferred)

Tools

Excel

Power BI

MIS reporting

Job description

Job Details

• Position:Campaign Manager Operations (CM Ops)
• Location:Delhi NCR
• CTC: Rs.6,50,000 - Rs.12,00,000 per annum
• Employment Type:Full-time

Role Overview

As a Campaign Manager – Operations, you will be responsible for leading end-to-end campaign operations, ensuring timely project delivery, optimal resource utilization, and operational excellence. You will work closely with cross-functional teams to drive process efficiency, manage stakeholders, and deliver high-quality outcomes.

Key Responsibilities

• Lead end-to-end campaign operations and ensure timely project execution.
• Manage and mentor operations teams to achieve performance goals.
• Plan and optimize resource allocation across multiple projects.
• Monitor KPIs, quality standards, and operational performance.
• Prepare MIS, dashboards, and management reports.
• Analyze operational data to identify trends and improve processes.
• Coordinate with cross-functional stakeholders for seamless execution.
• Manage project risks, timelines, and escalations.
• Drive SOP implementation and continuous process improvement.

Required Qualifications & Skills

• Master's degree in Business, Management, Technology, or a related field (MBA preferred).
• 7-9 yearsof experience in Operations, Campaign Management, Project Management, or Delivery Management.
• Strong experience in people management, stakeholder management, and operational planning.
• Proficiency in Microsoft Excel, Power BI, MIS reporting, and data analysis.
• Excellent leadership, communication, and problem-solving skills.