Marketing Operations Delivery Lead Manager

Accenture India Private Limited; Bengaluru; On-site; INR 3,500,000 - 5,500,000; Full time

Job summary

Accenture India Private Limited is seeking a Delivery Lead Manager to drive Digital Project Management and Marketing Operations at scale from Bengaluru. You will lead the integrated delivery across campaigns, content services and web development, ensuring quality and governance.

The role demands 13–18 years of experience, strong stakeholder management, and experience with Salesforce, Marketo and CMS workflows. MBA or equivalent is preferred.

Qualifications

• Lead Marketing Operations with governance and operating model design.
• 12-15+ years in Marketing Operations or Digital Delivery roles.
• Experience managing offshore-global delivery teams and multi-tower operations.
• Experience with marketing automation, email operations, content production, QA and web CMS workflows.

Responsibilities

• Balance marketing complexity and resources while improving time-to-market.
• Drive marketing performance with data and technology at scale.
• Lead Campaign Management, Content Adaptation and Web Development across programs.
• Oversee capacity planning, productivity tracking, and operational reporting.
• Communicate with executives, manage risks and escalations.

Skills

Digital Project Management

Marketing Operations

Stakeholder governance

Education

Bachelor's degree

MBA or equivalent

Tools

Salesforce

Marketo

Cvent ON24

AEM / DAM CMS

Job description

Delivery Lead Manager

Skill required: Marketing Operations - Digital Project Management. Designation: Delivery Lead Manager. Qualifications: Any Graduation. Years of Experience: 13 to 18 years.

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.

Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.

Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.

We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

Visit us at www.accenture.com

What would you do?

• Help balance increased marketing complexity and diminishing marketing resources.
• Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.
• Role requires Digital Marketing Content and Campaign
• Marketing Operations delivery governance, operating model design and team leadership.
• Working understanding of Salesforce, Marketo, event campaign workflows, Cvent ON24 dependency points, AEM Assets Sites and DAM CMS operations.c
• Capacity planning, productivity tracking, utilization management and operational reporting.
• Executive communication, risk management, escalation handling and documentation.

What are we looking for?

• Primary skill - Digital Project Management - P5 Roles and Responsibilities:
• Accountable for overall leadership, delivery performance, stakeholder governance, financial discipline, people development and operational maturity for the Marketing Operations capability. The role leads the integrated managed service across Campaign Management, Content Adaptation and Web Development and ensures the team can support event-led campaign operations without compromising scope, quality or controls.
• 12-15+ years in Marketing Operations, Digital Delivery, Campaign Operations, Creative Production or Managed Services.
• 12+ years managing offshore-global delivery teams and multi-tower operations.
• Experience managing marketing automation, email operations, content production, QA and web CMS workflows.
• Working exposure to event campaign operations and event webinar platforms preferred.
• Bachelors degree required, MBA or equivalent business qualification preferred.