Calling Associate-Healthcare Data Research-DHC

Keka Technologies Private Limited; Hyderabad; On-site; INR 450,000 - 650,000; Full time

Job summary

Keka Technologies Private Limited is seeking a Calling Associate-Healthcare Data Research to support a US-based healthcare data company. The role involves outbound calls to healthcare providers, maintaining executive contact records, and ensuring data accuracy in the databases.

The candidate should have 4–5 years in calling roles, strong communication skills, and a background in Finance/Commerce or related post-graduate studies. US shift work and MS Office proficiency are expected requirements.

Qualifications

• 4–5 years of experience in calling roles.
• Excellent oral and written communication skills.
• Knowledge of Microsoft Office and other applications.
• Bachelor's Degree in Finance/commerce, MBA, CFA, or any other Post-Grad Degree.

Responsibilities

• Communicating with healthcare providers via outbound calls to verify and confirm executive contacts and titles.
• Updating the C-Level executive data in the directories of a US-based healthcare data company.
• Confirming over the phone that names and designations are spelt correctly.
• Entering all changes and new information into the databases in the specified format.
• Communicating regularly with team leader/management regarding the status of projects and work assignments.

Skills

Excellent communication

MS Office

US shift

Attention to detail

Teamwork

Analytical skills

Education

Bachelor's in Finance/Commerce

MBA

CFA

Post-graduate degree

Job description

Calling Associate-Healthcare Data Research-DHC

Full-Time

Calling Associate- Healthcare Data

We provide virtual business process services to various types of overseas clients and this position is to be part of the team which provides Healthcare Industry Data Collection and Research support to a US Based company that provides healthcare commercial intelligence.

RESPONSIBILITIES

• Communicating (outbound phone calls) directly with the healthcare providers to verify and confirm executive contacts and titles.
• Updating the C-Level executive data in the directories of a US-based healthcare data company
• Confirming over the phone to verify that the names and designations are spelt correctly.
• Entering all changes and new information into the databases in the specified format.
• Communicating regularly with team leader/management/team members regarding the status of projects and work assignments.

QUALIFICATIONS AND EXPERIENCE

• A passionate individual with a range of 4 - 5 years of experience in calling roles
• Maintaining high productivity with high quality
• Excellent oral and written communication skills
• Knowledge of Microsoft Office and other applications
• Bachelor's Degree in Finance/commerce, MBA, CFA, or any other Post-Grad Degree

SKILLS

• Ability to handle conversations with U.S.-based healthcare providers
• Understanding healthcare terminology
• Strong analytical and problem-solving skills.
• Ability to work in both team and individual environments.
• Strong attention to detail.
• Excellent interpersonal and communication skills
• Should be willing to work in US Shift.

TIMINGS: IST 6.30 PM to 3.30 AM

SALARY RANGE: Best in Industry