Call Centre Service Officer

National Land Agency; India; On-site; INR 163,738,000 - 220,209,000; Full time

Job summary

The National Land Agency in India is seeking a Call Centre Service Officer- Level 4 to respond to inquiries, provide information, and process orders. This role supports the Business Services Division and requires strong communication skills with a customer-focused approach.

Ideal candidates have at least five CXC subjects including English, a relevant certificate, and experience in a call centre or customer service environment. The position offers a competitive salary and full-time employment.

Qualifications

• Five CXC subjects including English and a numeric subject.
• Certificate in either Paralegal Studies, Business Administration, Marketing, Psychology or a related field.
• One year’s experience in a Call Centre or Customer Service environment.

Education

five CXC subjects including English and a numeric subject

Certificate in Paralegal Studies, Business Administration, Marketing, Psychology or related field

Job description

Job Purpose

To ensure that all incoming queries are answered, information provided, and orders taken.

Division

Business Services Division

Job Post Date

Monday, May 5, 2025

Job Description

CALL CENTRE SERVICE OFFICER- LEVEL 4

(4 VACANT Positions)

Minimum Required Qualifications And Experience

• 5 CXC subjects including English and a numeric subject
• Certificate in either Paralegal Studies, Business Administration, Marketing, Psychology or a related field
• One year’s experience in a Call Centre or Customer Service environment

Remuneration Package

Salary Range: $ 1,711,060.00 - $ 2,301,185.00 per annum