Call Auditor Executive

LearningShala; Dadri; On-site; INR 167,400 - 200,880; Full time

Job summary

A leading EdTech company in India is looking for a Quality Analyst to monitor and audit counsellor calls while maintaining quality scorecards and ensuring compliance. Candidates should have at least 6 months of experience in a similar role and be comfortable with the Noida location. The position offers a salary between 15k-18k and requires immediate joining within 1-2 days after selection. Walk-in interviews are preferred.

Qualifications

• 6 months of experience as a Quality Analyst, preferably in EdTech.

Responsibilities

• Monitor and audit counsellor calls.
• Maintain quality scorecards.
• Provide feedback and improvement suggestions.
• Ensure process and quality compliance.
• Prepare daily/weekly QA reports.

Job description

Responsibilities

• Monitor and audit counsellor calls.
• Maintain quality scorecards.
• Provide feedback and improvement suggestions.
• Ensure the process and quality compliance.
• Prepare daily/weekly QA reports.

Requirements

• Only candidates comfortable with the Noida location (WFO) should apply.
• Walk-in Interview only (able to come within 1-2 days).
• Apply only if comfortable with a 15k-18k salary bracket.
• Joining will be within 1-2 days after selection (Immediate).
• 6 months of experience should be mandatory in Quality Analyst (EdTech Experience).