Business Relationship Manager - WC-Working Capital-Sales

Kotak Life Insurance; Mangaluru; On-site; INR 500,000 - 900,000; Full time

Job summary

Kotak Life Insurance in Karnataka seeks a Business Relationship Manager to manage and grow the WC portfolio, renewals, and limit enhancements. You will build strong relationships with promoters and understand business models to tailor WC solutions.

Travel to client sites and drive cross-sell while maintaining timely renewals and low delinquency. The ideal candidate has 2–3 years local market experience in credit and sales, with strong communication and relationship management skills.

Qualifications

• 2–3 years of experience in the local market, preferably with credit and sales exposure.
• Strong oral and written communication skills.
• Ability to persuade customers to adopt asset solutions and cross-sell products.

Responsibilities

• Manage and service existing portfolio of WC clients including renewal and enhancement of limits.
• Build strong relationships with promoters and client trust.
• Understand business models, cash flows and structure WC solutions to suit customer needs.
• Ensure portfolio growth and achieve targets as defined in SOP, including timely renewal of limits.
• Track and liaise for pending stock statements, stock insurance and stock audit compliance.
• Visit client locations to stay connected and ensure growth and functionality of business model.
• Promote optimum utilization and monitor utilization pattern MOM to identify unusual transactions.
• Ensure minimum delinquency and work towards exit of EWS clients.
• Provide timely advice and keep clients updated with developments and pitch products.
• Liaise with credit/ops/trade desk/branch to resolve issues within minimum TAT.
• Drive cross-sell of WC limits and book penetration in allocated clients.
• Generate leads from existing customers and onboard new customers.
• Maintain CASA book and generate float income by opening group accounts.

Skills

Client relationship management

Sales ability

Communication skills

Credit knowledge

Job description

About The Role

Business Relationship Manager

Department Business Banking Assets Location Position Grade Deputy Manager / Manager / Sr. Manager

Job Role:

Manage and service existing portfolio of WC clients including renewal and enhancement of limits Build strong and effective relationship with Promoters and build client trust and confidence Understand business models, target segments, cash flows and structure WC solutions to best suit customer needs. Ensure growth in the portfolio by way of enhancement and achieve a minimum business target as defined in the SOP. Ensure timely renewal of limits, Ensure timely closure of all pending PDD"™s. Tracking and liaison with customer for submission of any pending stock statements, stock insurance and stock audit compliance. Visit client locations at frequent intervals to stay connected and ensure growth and functionality of business model. Push client for optimum utilization and track the utilization pattern MOM to identify any unusual transaction. Ensure minimum delinquency and work towards exit of clients identified in EWS. Provide timely advice and keep client updated with latest developments and pitch products beneficial to customer for smoother working. Liaison with internal departments credit/ops/trade desk/branch to facilitate client issues and ensure that the same are resolved within minimum TAT. Drive cross sell products including WC limits and book penetration in allocated set of clients. Generate leads from existing customers and on-board new customer"™s basis existing relationship management.Maintain CASA book and generate float income by opening all group accounts.

• Experience2-3 years"™ experience in the local market preferably some background in Credit & Sales Knowledge is required - ability to get the customer to buy into the asset proposition- loan amount, rate & fees.
• Strong Oral and Written Communication Skills
• Relationship Management Skill & Good influencing skills
• Job Knowledge- The candidate would need to handle Sales for a gamut of products like WC, LAP, etc