Business Relationship Manager

Kotak Life Insurance; Jaipur; On-site; INR 400,000 - 600,000; Full time

Job summary

Kotak Life Insurance is seeking a results-driven professional to manage and grow a portfolio of working capital clients in Jaipur. You will renew and enhance limits, build strong promoter relationships, and tailor WC solutions to client cash flows and business models.

You will engage in advisory sales for WC and related products, ensure timely renewals, and drive cross-sell opportunities while maintaining client trust and satisfaction through regular field visits and proactive communications.

Qualifications

• Experience: 2-3 years in local market, background in Credit & Sales Knowledge required.
• Strong Oral and Written Communication Skills.
• Relationship Management and influencing skills.
• Handle Sales for WC, LAP, etc.

Responsibilities

• Manage and service existing portfolio of WC clients including renewal and enhancement of limits.
• Build strong relationships with Promoters and gain client trust.
• Understand business models, cash flows and tailor WC solutions.
• Ensure portfolio growth and timely renewal of limits.
• Track stock statements, stock insurance and stock audit compliance.
• Visit client locations regularly to maintain growth and functionality of business model.
• Push cross-sell of WC limits and book penetration within clients.
• Generate leads from existing customers and onboard new clients; maintain CASA and float income.

Skills

Communication

Relationship mgmt

Sales knowledge

Credit knowledge

Job description

Manage and service existing portfolio of WC clients including renewal and enhancement of limits

Build strong and effective relationship with Promoters and build client trust and confidence

Understand business models, target segments, cash flows and structure WC solutions to best suit customer needs.

Ensure growth in the portfolio by way of enhancement and achieve a minimum business target as defined in the SOP. Ensure timely renewal of limits, Ensure timely closure of all pending PDDs.

Tracking and liaison with customer for submission of any pending stock statements, stock insurance and stock audit compliance.

Visit client locations at frequent intervals to stay connected and ensure growth and functionality of business model.

Push client for optimum utilization and track the utilization pattern MOM to identify any unusual transaction.

Ensure minimum delinquency and work towards exit of clients identified in EWS.

Provide timely advice and keep client updated with latest developments and pitch products beneficial to customer for smoother working.

Liaison with internal departments credit/ops/trade desk/branch to facilitate client issues and ensure that the same are resolved within minimum TAT.

Drive cross sell products including WC limits and book penetration in allocated set of clients.

Generate leads from existing customers and on-board new customers basis existing relationship management.Maintain CASA book and generate float income by opening all group accounts.

Job Requirement

• Experience: 2-3 years experience in the local market preferably some background in Credit & Sales Knowledge is required - ability to get the customer to buy into the asset proposition- loan amount, rate & fees.
• Strong Oral and Written Communication Skills
• Relationship Management Skill & Good influencing skills
• Job Knowledge- The candidate would need to handle Sales for a gamut of products like WC, LAP, etc