Business Program Manager

Optimum Solutions; Hyderabad; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

Optimum Solutions in Hyderabad, India seeks an experienced Business Program Manager to lead complex IT services programs from initiation to delivery.

You will coordinate cross-functional teams, manage plans, budgets, and resources, and drive process improvements while ensuring governance through KPIs and stakeholder reporting. The role requires MSP framework expertise and strong vendor management communication to align multiple vendors with project goals.

Qualifications

• Experience managing programs end-to-end in IT services & consulting.
• Strong understanding of MSP model and its application in IT.
• Excellent vendor communication and stakeholder management.

Responsibilities

• Manage business programs from initiation to delivery, ensuring alignment with company goals and objectives.
• Develop and maintain project plans, timelines, budgets, and resource allocation for multiple projects simultaneously.
• Collaborate with cross-functional teams to identify opportunities for process improvements and implement changes through effective change management practices.
• Ensure program governance by monitoring progress against KPIs and reporting on program status to stakeholders.

Skills

Program management

Vendor management

Job description

Roles and Responsibilities :

• Manage business programs from initiation to delivery, ensuring alignment with company goals and objectives.
• Develop and maintain project plans, timelines, budgets, and resource allocation for multiple projects simultaneously.
• Collaborate with cross-functional teams to identify opportunities for process improvements and implement changes through effective change management practices.
• Ensure program governance by monitoring progress against key performance indicators (KPIs) and reporting on program status to stakeholders.

Job Requirements :

• 6-18 years of experience in IT services & consulting industry as a Business Program Manager or similar role.
• Strong understanding of MSP (Management Services Provider) model and its application in an IT environment.
• Excellent communication protocols for managing vendors effectively as a Vendor Manager.