Business Process Specialist | Chennai, India

Hitachi ABB Power Grids; Chennai District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Hitachi ABB Power Grids in India invites a skilled Business Process Specialist to join the Indian Operation Center. You will map and optimize global value chain processes, create SOPs, flowcharts and performance metrics to enable data-driven decisions across engineering, projects and center of excellence.

You will collaborate with engineering leaders, project managers and SMEs, conduct workshops, drive process design improvements and ensure compliance with internal and external guidelines while

Qualifications

• Bachelor's degree in mechanical or electrical or similar discipline is required.
• Strong knowledge of BPMN 2.0 and process mapping.
• Experience with Adonis and Signavio tools is desirable.
• Proficiency with Adobe suite and document management systems (xECM or similar).
• Good understanding of lean and six sigma concepts and collaboration across cultures.

Responsibilities

• Create business process maps in Adonis following best practices and company guidelines.
• Create and maintain SOPs, flowcharts, and work instructions.
• Evaluate existing processes to identify inefficiencies and bottlenecks.
• Collaborate with engineering leaders, project managers and SMEs to gather requirements.
• Facilitate workshops and process design meetings.
• Support rollout of new or revised processes through training and change management.
• Document business processes and create required documentation for Engineering.
• Track, analyze and report process data for data-driven decisions.
• Ensure compliance with external and internal regulations and guidelines.

Skills

BPMN 2.0

Process mapping

Adonis

Signavio

Lean Six Sigma

Data analysis

English

Education

Bachelor's degree in mechanical or electrical or similar discipline

Tools

Adonis

Signavio

Adobe suite

xECM

Job description

As a Business Process Specialist, you will be part of Indian Operation Center, India (INOPC-PG), aiming to develop a global value chain, where key business activities, resources and expertise are shared across geographic boundaries to optimize value for HE customers across markets. It provides high quality engineering and commissioning support to Business Units and Center of Excellence across the Hitachi Energy world. This is an important step from HE's Global Footprint strategy.

How you’ll make an impact:

• Create business process maps in Adonis following the best practices and company guidelines.
• Create and maintain detailed process documentation, SOPs, flowcharts, and work instructions.
• Evaluate existing business processes and workflows to identify ineĈciencies, bottlenecks, and improvement opportunities.
• Work closely with engineering and business leaders, project managers and SMEs to gather requirements and update process designs.
• Facilitate workshops, brainstorming sessions, and process design meetings.
• Support the rollout of new or revised processes through training, documentation, and change management activities.
• Assist with documenting business processes and creating necessary documentation for the Engineering organization as required.
• Track, analyze and report process data to support the management in making data-driven decisions.
• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
• Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for yourcolleagues and the business.

Your background:

• Bachelor’s degree in mechanical or electrical or similar discipline. Have at least 8-12 years of related work experience.
• Good knowledge and working experience with business process mapping and working on improvements. Thorough understanding of BPMN 2.0. Certification is desirable to have.
• Working experience with business process modeling tools like Adonis, Signavia. Expertise in business analytics is preferred.
• Experience with document creation in Adobe suite. Working knowledge in document management suite - xECM or similar.
• Good understanding of lean and six sigma concepts. Certification is added advantage. Ability to collaborate ećectively across engineering and business teams from dićerent cultural and geographical backgrounds.
• Proactive problem-solving and process optimization approach. Strong analytical skills, experience in data analysis and management.
• Ability to work independently and as part of a team. Detail-oriented with the ability to manage multiple tasks simultaneously.
• Ability to manage multiple priorities and meet deadlines. Tasks and time self management
• Proficiency in both spoken & written English language is required.

We are a global leader in electrification, powering the electricity era to meet the energy demands of today, and the next 25 years. As the energy arm of Hitachi Group, over three billion people depend on our pioneering, mission-critical technologies to power their daily lives.

With over a century of innovation, we are addressing the most urgent energy challenge of our time: driving the evolution of the world’s energy system to ensure abundant, secure, affordable, and sustainable power for today’s generation and the next.

With an unparalleled installed base in over 140 countries, we are the grid ecosystem partner across the utility, industry, data center, and transportation sectors. Headquartered in Switzerland, we employ over 56,000 people in 60 countries and generate revenues of around $20 billion USD.