Business Process Improvement Manager

ABB; Bengaluru; On-site; INR 1,000,000 - 2,000,000; Full time

Job summary

ABB Robotics in Bengaluru seeks a Business Process Manager to optimize end-to-end global processes and drive continuous improvement. You will collaborate with Process Owners, IS teams, and stakeholders to enhance transparency and efficiency while bridging business and IT perspectives.

The role focuses on adopting innovative tools, including AI-based solutions, to elevate operational performance. You will help design, document, and implement process and application strategies and promote

Qualifications

• Minimum 5 years of experience in process documentation, design, and optimization.
• Strong expertise in process analysis, modeling, and improvement methodologies.
• Experience with end-to-end processes in complex organizations.
• Experience or strong interest in AI/digital tools to improve processes.
• Excellent collaboration and stakeholder management skills.

Responsibilities

• Collaborate with Process Owners to analyze and optimize end-to-end processes with stakeholders.
• Document and visualize complex processes, tools, and applications to improve transparency.
• Define and support implementation of process and application strategies with Owners and IS teams.
• Bridge business and IS, enabling implementation of digital process solutions.
• Identify opportunities to integrate AI-based tools into processes for efficiency gains.
• Work with process owners to strengthen collaboration and minimize interface issues.
• Support ongoing process improvement initiatives and track progress.
• Develop standards and best practices for process documentation and optimization.

Skills

Process analysis

Signavio

Project management

Bridging business/IT

AI/digital tools interest

Tools

Signavio

Job description

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we've announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you'll be part of a pioneering team shaping the future of robotics-working alongside world-class experts in a fast-moving, innovation-driven environment.

This Position reports to:

Head of Business Transformation

We are looking for a Business Process Manager to support the analysis, management, and continuous improvement of global end-to-end business processes within the Robotics organization. In this role, you will work closely with Business Process Owners, IS teams, and other stakeholders to increase transparency, efficiency, and integration across processes and supporting applications.

You will help design and optimize processes, bridge business and IT perspectives, and support the adoption of innovative tools, including AI-based solutions, to enhance operational performance.

Responsibilities

• Collaborate with Business Process Owners to analyze and optimize end-to-end business processes in alignment with key stakeholders.
• Support the documentation and visualization of complex processes, including related tools and applications, to improve transparency and understanding.
• Define and support the implementation of process and application strategies together with Business Process Owners and IS teams.
• Act as a bridge between business functions and IS, facilitating the implementation of process-related digital solutions.
• Identify opportunities to integrate innovative and AI-based tools into business processes to improve efficiency and effectiveness.
• Work closely with upstream and downstream process owners to strengthen collaboration and minimize process interface issues.
• Support Business Process Owners in planning, implementing, and monitoring process improvement initiatives and ensuring progress.
• Develop and promote standards and best practices for process documentation, optimization, and continuous improvement across the organization.

Qualifications

• Minimum 5 years of relevant experience in process documentation, process design, and business process optimization.
• Strong expertise in process analysis, modeling, and improvement methodologies.
• Experience working with end-to-end business processes in complex organizational environments.
• Experience in working with Signavio as process documentation and management tool.
• Proven project management skills with the ability to coordinate stakeholders and drive initiatives forward.
• Ability to effectively bridge business and IT/IS teams and translate business requirements into process and application solutions.
• Strong analytical and structured thinking, with high attention to detail.
• Experience or strong interest in leveraging AI and digital tools to improve business processes.
• Excellent collaboration and stakeholder management skills with a customer-oriented mindset.

What's in it for you?

We empower you to take initiative, challenge ideas, and lead with confidence. You'll grow through meaningful work, continuous learning, and support that is tailored to your goals. Every idea you share and every action you take contributes to something bigger.

From well-being to retirement, ABB offers benefits that support every stage of your career.