Business Process Architect

Accenture in India; Mumbai; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

Accenture is seeking a Business Process Architect to analyze and design new business processes and document implementation guidance for processes and technologies. You will partner with the business to define product requirements and use cases to meet process needs.

This role requires strong ServiceNow expertise, excellent stakeholder communication, and the ability to translate complex needs into clear process documentation.

Qualifications

• Must To Have Skills: Proficiency in ServiceNow.
• Strong analytical skills to assess and design business processes effectively.
• Excellent communication skills to interact with diverse business stakeholders.
• Ability to translate complex business needs into clear and actionable process documentation.
• Experience in conducting user and task analysis to capture detailed requirements.
• Familiarity with process modeling and documentation tools.

Responsibilities

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Collaborate with cross-functional teams to ensure alignment of business processes with organizational objectives.
• Continuously evaluate existing processes and recommend improvements to enhance efficiency and effectiveness.
• Support junior team members by sharing knowledge and providing guidance on process design and documentation.
• Facilitate workshops and meetings to gather insights and validate process requirements with stakeholders.

Skills

ServiceNow

Analytical skills

Communication skills

Process modeling

Documentation

Education

15 years full time education

Job description

Project Role :

Business Process Architect

Project Role Description :

Analyze and design new business processes to create the documentation that guides the implementation of new processes and technologies. Partner with the business to define product requirements and use cases to meet process and functional requirements. Participate in user and task analysis to represent business needs.

Must have skills :

ServiceNow

Good to have skills :

NA

Educational Qualification :

15 years full time education

Roles & Responsibilities:

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Collaborate with cross-functional teams to ensure alignment of business processes with organizational objectives.
• Continuously evaluate existing processes and recommend improvements to enhance efficiency and effectiveness.
• Support junior team members by sharing knowledge and providing guidance on process design and documentation.
• Facilitate workshops and meetings to gather insights and validate process requirements with stakeholders.

Professional & Technical Skills:

• Must To Have Skills: Proficiency in ServiceNow.
• Strong analytical skills to assess and design business processes effectively.
• Excellent communication skills to interact with diverse business stakeholders.
• Ability to translate complex business needs into clear and actionable process documentation.
• Experience in conducting user and task analysis to capture detailed requirements.
• Familiarity with process modeling and documentation tools.

Additional Information:

• The candidate should have minimum 3 years of experience in ServiceNow.
• This position is based at our Bengaluru office.
• A 15 years full time education is required.