Business Performance Manager

V.Group; Mumbai; On-site; INR 1,400,000 - 2,200,000; Full time

Job summary

V.Group is seeking a seasoned Strategy and Operations professional to drive planning, performance management and analytical insights across business units. The role focuses on building robust KPIs, dashboards and reports to inform strategic decisions and improve outcomes.

You will lead data-driven initiatives, partner with multiple departments, and translate complex insights into actionable plans for senior stakeholders, while shaping objectives and driving capability development across the team.

Qualifications

• Bachelor’s degree in statistics, data science, CS, or mathematics required.
• 5+ years in business performance management, strategy, or related field.
• Strong analytical and problem-solving skills; proficient in BI tools and SQL.

Responsibilities

• Support strategic planning and annual goal setting across departments and units.
• Develop and manage KPIs and dashboards to monitor performance.
• Enhance reporting through standardization, automation, and simplification.
• Analyze data from multiple sources to identify impacts and opportunities.
• Lead performance reviews and communicate insights to stakeholders.
• Organize and oversee team work with planning, prioritization and stakeholder negotiations.
• Mentor and develop team members; drive capability building across the organization.
• Manage cross-functional projects and change initiatives to completion.

Skills

Strategic planning

Analytical thinking

Problem solving

Stakeholder management

Communication

Leadership

Performance management

Education

Bachelor’s degree in Statistics/ Data Science/ CS/ Mathematics

MA degree

Lean 6 Sigma certified

PMP/Prince2 certified

Shipping & maritime industry experience

Tools

Excel

Power BI

Tableau

SQL

Data visualization

Asana

Microsoft DevOps

Jira

CRM platforms

MS Teams

Slack

SharePoint

Job description

Strategy & Operational Planning

• Support strategic planning & annual goal setting for various departments across different business units.
• Align performance metrics with strategic objectives of the business.

Performance Analysis & Reporting

• Develop and manage key performance indicators and dashboards to monitor business performance.
• Improve Reporting through simplification, standardization and automation.
• Utilizing data from wide range of sources to analyze and identify possible impacts on the business.
• Analyze trends, and opportunities across business units to provide actionable insights.
• Preparing regular performance reports and findings for the business.

Project & Change Management

• Support performance / process improvement initiatives or projects across departments.
• Monitor and evaluate success of initiatives or projects and adjust plans as needed.

Communication

• Facilitate regular performance review meetings.
• Being able to communicate performance insights to both technical and non-technical stakeholders and audiences.

Leadership & Direction

• Organizing the work of the team: planning and prioritizations, negotiations with the stakeholders.
• Develop and propose own performance objectives; take appropriate actions to ensure achievement of agreed objectives, using the organization's performance management systems to improve personal performance.
• Set appropriate performance objectives for direct reports, taking appropriate corrective action where necessary to ensure the achievement of team/personal objectives.
• Use the organization's formal development framework to identify the team's individual development needs. Plan and implement actions to build their capabilities. Provide training or coaching to others throughout the organization in own area of expertise to enable others to improve performance and fulfill personal potential.

• Bachelor’s degree in Statistics, Data Science, Computer Science, Mathematics, or a related field.
• 5+ years of experience in business performance management, strategy, or a related field.
• Strong analytical and problem-solving skills.
• Proficiency in Business Intelligence tools (e.g., Excel, Power BI, Tableau).
• SQL – For querying databases and extracting performance data.
• Data Visualization – Presenting insights clearly to various stakeholders.
• Experience in Project Management Tools (e.g., Asana, Microsoft DevOps, Jira).
• Excellent communication and stakeholder management skills.
• Experience with performance management frameworks (e.g., OKRs, Balanced Scorecard) is a plus.
• Strong understanding of financial modeling, forecasting, and performance tracking.
• Experience in automation, digitization and other technology-driven improvement projects

General Technical Proficiency

• Experience with presentation tools (e.g., Powerpoint, Google Slides, Canva)
• CRM Platforms
• Collaboration Tools (e.g.,MS Teams, Slack, Sharepoint)

• MA degree
• Lean 6 Sigma certified
• Project Management (PMP/Prince 2) certified
• With shipping and maritime industry experience