Job Title
IT Business Partner, Consulting International
Location
India - TBC
Legal Entity
TBD
Reports Functionally To
Chief Information Officer, Medical Services
Reports Administratively To
Managing Director, Consulting International
Works Closely with
Consulting Practice Leads, Engagement Managers, Project/Programme Managers, Senior Product Manager, Consulting Head of Digital, Medical Services Director of Enterprise Applications, Medical Services Director, Data & Analytics, Medical Services Director of Software Engineering & Delivery, Medical Services Senior Manager - Global Knowledge Support Centre IT Vendors
Overall Purpose of The Job
The IT Business Partner, Consulting International acts as a strategic liaison between business stakeholders and IT, ensuring technology solutions align with organizational goals and client needs. This role requires hands‑on expertise in digital, mobile and data solutions, a deep understanding of emerging technologies (e.g.: Gen AI), and the ability to drive innovation while managing project timelines and stakeholder communication. The IT Business Partner will collaborate closely with cross-functional teams to deliver scalable, future‑ready solutions that enhance business outcomes.
Key Responsibilities
- Partner with business stakeholders to identify technology needs and translate them into actionable IT strategies.
- Develop and maintain a technology roadmap aligned with business objectives, emphasizing data and digital tools as well as cloud‑based SaaS for internal needs.
- Evaluate emerging technologies (e.g., AI, IoT, low‑code platforms) to recommend innovations that drive competitive advantage.
- Lead end‑to‑end project delivery for digital initiatives, ensuring adherence to timelines, budgets, and quality standards.
- Maintain proactive communication with stakeholders, providing regular updates on project progress, risks, and mitigations.
- Manage relationships with external technology partners and vendors to ensure seamless integration of solutions.
- Provide hands‑on guidance in solution design, ensuring technical feasibility and scalability.
- Oversee Agile/Scrum methodologies to accelerate delivery cycles and adapt to evolving requirements.
- Conduct rigorous testing and validation of solutions, ensuring alignment with business needs and technical specifications.
- Monitor post‑implementation performance, addressing issues promptly and optimizing systems for continuous improvement.
- Ensure compliance with IT governance frameworks (e.g., ITIL, GDPR) and organizational policies.
Required Skills and Knowledge
- Expertise in data and digital solutions (e.g., CRM, SaaS platforms, data analytics and reporting tools), and cloud technologies (AWS/Azure).
- Strong technical acumen with familiarity in APIs, microservices, and DevOps practices.
- Proven ability to manage multiple projects in fast‑paced environments with meticulous attention to detail.
- Proficiency in Agile methodologies and tools (Jira, Trello).
- Excellent negotiation, presentation, and stakeholder management skills.
Required Competencies
- Strategic thinker with a customer‑centric mindset.
- Ability to simplify complex technical concepts for non‑technical audiences.
- Collaborative team player with a focus on fostering innovation.
- Strong problem‑solving skills and a results‑driven approach.
Required Work Experience
- 5+ years in IT business partnering, digital transformation, or solution architecture roles.
- Hands‑on experience in application lifecycle management and digital product delivery.
- Track record of managing cross‑functional teams and vendor partnerships.
Experience In Healthcare IT Or Regulated Industries (preferred)
Preferred experience in healthcare IT or regulated industries.
Required Qualifications
- Bachelor’s degree in Computer Science, Information Systems, or related field.
- Certifications in Agile (CSM, SAFe), cloud platforms (AWS/Azure), or mobile development (desirable).
- MBA or PMP/PRINCE2 certification (preferred).
Required Languages
Excellent verbal, written and interpersonal communication skills in English.
Travel / Rotation Requirements
Moderate (25%) travel is required.
This job description outlines the types of responsibilities the incumbent is required to perform. The incumbent may be required to perform job related tasks other than those specifically presented in this job description. This job description is subject to regular review.