Business Operations Manager

Sjain-Ventures-Ltd.; Raipur; Hybrid; INR 700,000 - 1,200,000; Full time

Job summary

Sjain-Ventures-Ltd. is seeking a highly organised, execution-focused operator to work directly with the Founder and coordinate operations across all SJAIN business verticals in Raipur. This hybrid, full-time role spans business operations, CRM & sales, and project coordination.

You will manage daily workflows, dashboards, SOPs, and cross-functional processes while tracking progress and reporting to leadership. MBA or graduate background preferred with 2–6 years in relevant roles.

Qualifications

• Strong organisational ability.
• Problem-solving mindset.
• Advanced Excel / Google Sheets.
• CRM software knowledge.
• Project management.
• Documentation and reporting.
• Process-oriented thinking.

Responsibilities

• Work directly with the Founder on strategic initiatives.
• Coordinate meetings and follow-ups.
• Prepare reports, presentations and business updates.
• Track important decisions and action items.
• Ensure execution of key business priorities.
• Manage daily operational workflows.
• Maintain business dashboards and trackers.
• Build and improve SOPs.
• Ensure process compliance.
• Monitor operational efficiency.
• Coordinate cross-functional activities.
• Manage the CRM system.
• Track leads and opportunities.
• Follow up on proposals and quotations.
• Coordinate client meetings.
• Monitor project progress.
• Track deliverables and deadlines.
• Coordinate with consultants, vendors and partners.
• Escalate delays and operational risks.
• Manage service agreements and documentation.
• Weekly management reports.
• Revenue tracking.
• KPI monitoring and operational analytics.
• SJAIN Spaces — property operations, site coordination, vendor management, client onboarding.
• SJAIN Governance — engagement tracking, documentation support, client coordination, compliance workflow monitoring

Skills

Strong organisational ability

Problem-solving mindset

Advanced Excel / Google Sheets

CRM software knowledge

Project management

Documentation and reporting

Process-oriented thinking

Education

Graduate or MBA preferred

Tools

Microsoft Office

Google Workspace

ChatGPT / AI productivity tools

Job description

We are looking for a highly organised, execution-focused operator to work directly with the Founder and coordinate operations across all SJAIN business verticals — managing multiple priorities, ensuring accountability, tracking projects and building scalable operating systems.

Raipur (Hybrid)

Full-time

Founder Office

• Work directly with the Founder on strategic initiatives
• Coordinate meetings and follow-ups
• Prepare reports, presentations and business updates
• Track important decisions and action items
• Ensure execution of key business priorities

Business operations

• Manage daily operational workflows
• Maintain business dashboards and trackers
• Build and improve SOPs
• Ensure process compliance
• Monitor operational efficiency
• Coordinate cross-functional activities

CRM & sales operations

• Manage the CRM system
• Track leads and opportunities
• Follow up on proposals and quotations
• Coordinate client meetings

Project coordination

• Monitor project progress
• Track deliverables and deadlines
• Coordinate with consultants, vendors and partners
• Escalate delays and operational risks
• Manage service agreements and documentation
• Weekly management reports
• Revenue tracking
• KPI monitoring and operational analytics

Areas of support

• SJAIN Spaces — property operations, site coordination, vendor management, client onboarding
• SJAIN Governance — engagement tracking, documentation support, client coordination, compliance workflow monitoring

Skills we look for

• Strong organisational ability
• Problem-solving mindset
• Advanced Excel / Google Sheets
• CRM software knowledge
• Project management
• Documentation and reporting
• Process-oriented thinking

Nice to have

• Graduate / MBA preferred
• 2–6 years in operations, project management, founder office, consulting operations or business coordination
• Microsoft Office, Google Workspace, ChatGPT / AI productivity tools

Success metrics

• Lead follow-up completion rate
• Proposal turnaround time
• Project delivery tracking accuracy
• Operational efficiency improvements
• CRM hygiene score
• Founder productivity support
• 01 Business Operations Manager
• 02 Senior Operations Manager
• 03 Chief of Staff
• 04 Director – Business Operations
• 05 Chief Operating Officer (COO)