Business Operations Manager

Nokia; Gurugram District; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Nokia is seeking a seasoned Business Operations Manager to drive operational efficiency across Service Delivery Orgs. You will analyze performance data, prepare materials for presentations and meetings, and collaborate with cross-functional teams to ensure smooth operations.

The role emphasizes developing robust reporting, identifying process improvements, and maintaining high professional standards aligned with business goals.

Qualifications

• Bachelor’s degree in Business Administration, Operations Management, or related field.
• Minimum 5 years of experience in business operations, preferably in tech or telecom.
• Strong analytical and data interpretation skills.
• Excellent written and verbal communication for stakeholder engagement.
• Proficiency in Excel and PowerPoint for data analysis and presentations.
• Experience with project management tools is advantageous.
• Ability to work independently and manage multiple tasks.
• Strong organizational and problem-solving abilities.

Responsibilities

• Provide operational support and guidance to Service Delivery Orgs, ensuring efficient processes.
• Track and interpret performance metrics, identifying areas for improvement.
• Prepare and deliver engaging S&D team presentations, communicating key insights and strategies.
• Assist with all-hands meetings, coordinating activities and ensuring a well-organized agenda.
• Collaborate with cross-functional teams to align on business goals and maintain seamless operations.
• Develop and maintain robust reporting systems to monitor KPIs.
• Identify process inefficiencies and implement process improvements to enhance productivity.
• Liaise with internal and external stakeholders, gathering feedback and requirements for continuous improvement.
• Stay updated on industry trends and best practices, applying them to enhance business operations.
• Ensure compliance with company policies and procedures, maintaining a professional and organized work environment.

Skills

Analytical skills

Communication skills

Independent worker

Time management

Stakeholder management

Excel

PowerPoint

Project management

Education

Bachelor's degree in Business Administration/Operations Management

Tools

Microsoft Excel

PowerPoint

Project management tools

Job description

Job Description

As a Business Operations Manager, you will be a vital part of our team, driving operational efficiency and success. Your role involves supporting Service Delivery Orgs, analyzing performance data, and preparing materials for presentations and meetings. You will collaborate with various teams, ensuring smooth operations and a high standard of professionalism.

Job Description

As a Business Operations Manager, you will be a vital part of our team, driving operational efficiency and success. Your role involves supporting Service Delivery Orgs, analyzing performance data, and preparing materials for presentations and meetings. You will collaborate with various teams, ensuring smooth operations and a high standard of professionalism.

How You Will Contribute And What You Will Learn

• Provide operational support and guidance to Service Delivery Orgs, ensuring efficient and effective processes.
• Track and interpret performance metrics, identifying areas for improvement and optimization.
• Prepare and deliver engaging S&D team presentations, communicating key insights and strategies.
• Assist with all-hands meetings, coordinating activities and ensuring a well-organized agenda.
• Collaborate with cross-functional teams to align on business goals and maintain seamless operations.
• Develop and maintain robust reporting systems to monitor and analyze key performance indicators.
• Identify process inefficiencies and implement process improvements to enhance productivity and efficiency.
• Liaise with internal and external stakeholders, gathering feedback and requirements for continuous improvement.
• Stay updated on industry trends and best practices, applying them to enhance business operations.
• Ensure compliance with company policies and procedures, maintaining a professional and organized work environment.

Key Skills And Experience

• Bachelor's degree in Business Administration, Operations Management, or a related field is required.
• Minimum 5 years of experience in business operations, with a preference for technology or telecommunications industry experience.
• Strong analytical skills, with the ability to interpret data and make informed decisions.
• Excellent communication skills, both written and verbal, with the ability to engage and influence stakeholders.
• Proficiency in Microsoft Office suite, particularly Excel and PowerPoint, for data analysis and presentation creation.
• Experience with project management tools and methodologies is an asset.
• Ability to work independently, manage multiple tasks, and prioritize effectively.
• Strong problem-solving skills and a proactive approach to identifying and resolving operational challenges.
• Excellent organizational skills, attention to detail, and a results-driven mindset.
• A passion for continuous improvement and a commitment to delivering high-quality work.