Business Operations Executive

People XM; Bengaluru; On-site; INR 250,000 - 380,000; Full time

Job summary

People XM in Bangalore is seeking a Business Operations Executive (Fresher) to support daily operations and coordinate with internal teams. You will assist in maintaining records, preparing reports, and contributing to process improvements.

The ideal candidate is organized, detail-oriented, and eager to learn business processes. Strong communication and analytical skills are essential for success in this role.

Qualifications

• Fresh graduates may apply and should possess a basic understanding of business operations.
• Proficiency in MS Office tools and ability to maintain operational records.
• Willingness to learn SOPs, data management, and reporting.

Responsibilities

• Manage day-to-day business operations and coordinate with departments.
• Prepare daily, weekly, and monthly MIS reports.
• Support process improvements and SOP implementations.
• Coordinate cross-functional teams to ensure smooth workflows.
• Assist in customer-related operational activities and service coordination.
• Prepare business documents, reports, and dashboards.

Skills

Communication skills

Organization

Analytical thinking

Problem solving

Adaptability

Teamwork

Education

Bachelor's degree in Business Admin/Commerce/Management

Fresh graduates welcomed

Tools

MS Excel

MS Word

PowerPoint

Google Workspace

CRM/ERP familiarity

Jira/Asana/Trello

Power BI

Job description

Job Title: Business Operations Executive / Business Operations Associate

Department: Business Operations / Operations Management

Experience: 0–1 Year (Freshers Can Apply)

Employment Type: Full-Time

Job Location: Bangalore, Karnataka

Qualification: BBA / B.Com / B.Sc. / BA / BCA / MBA / Any Relevant Graduate

Job Summary

We are looking for an enthusiastic, organized, and detail-oriented Business Operations Executive (Fresher) to join our team in Bangalore.

The candidate will be responsible for supporting daily business operations, coordinating with internal departments, maintaining operational records, preparing reports, and assisting in process improvement initiatives.

The ideal candidate should possess strong communication skills, analytical thinking, problem-solving abilities, and a willingness to learn business processes and operational management.

Key Responsibilities

1. Business Operations Management

• Assist in managing and coordinating day-to-day business operations.
• Support the execution of operational activities and business processes.
• Monitor assigned tasks and ensure timely completion of operational requirements.
• Coordinate with different departments to maintain smooth business workflows.
• Identify operational challenges and assist in implementing solutions.

2. Data Management & Reporting

• Maintain and update operational databases, trackers, and business records.
• Prepare daily, weekly, and monthly operational reports.
• Assist in analyzing business data and identifying performance trends.
• Ensure accuracy and completeness of operational documentation.
• Support preparation of Management Information System (MIS) reports.

3. Process Improvement & Quality

• Assist in reviewing existing business processes and identifying improvement opportunities.
• Support implementation of standard operating procedures (SOPs).
• Monitor process compliance and operational quality standards.
• Help identify inefficiencies and recommend practical improvements.
• Participate in operational improvement projects.

4. Cross-Functional Coordination

• Coordinate with sales, marketing, finance, HR, and customer support teams.
• Assist in tracking project activities and departmental deliverables.
• Follow up with internal stakeholders regarding pending tasks and updates.
• Support communication between departments to improve operational efficiency.
• Assist in organizing meetings and maintaining action trackers.

5. Customer & Business Support

• Support customer-related operational activities and service coordination.
• Assist in resolving basic operational queries and escalations.
• Maintain customer and business records as required.
• Coordinate with relevant teams to ensure timely service delivery.
• Support business development and customer relationship activities when required.

6. Documentation & Administrative Support

• Prepare business documents, reports, presentations, and spreadsheets.
• Maintain records of operational activities and internal communications.
• Assist in scheduling meetings and coordinating business activities.
• Support vendor coordination, procurement documentation, and administrative tasks.
• Ensure adherence to company policies and operational procedures.

Required Technical Skills

1. Business Operations Fundamentals

• Basic understanding of business processes and operational workflows.
• Knowledge of business administration and operations management concepts.
• Familiarity with process documentation and reporting.
• Basic understanding of business performance indicators.

2. MS Office & Data Management

• Proficiency in MS Excel, Word, and PowerPoint.
• Knowledge of Excel formulas, sorting, filtering, and Pivot Tables.
• Ability to maintain databases and operational trackers.
• Basic understanding of data analysis and reporting.

3. Business Tools

• Familiarity with Google Workspace.
• Basic knowledge of CRM or ERP systems.
• Awareness of project management tools such as Trello, Asana, or Jira.
• Basic understanding of Power BI or other reporting tools will be an advantage.

4. Reporting & Analysis

• Ability to prepare MIS and operational reports.
• Basic understanding of KPIs and performance tracking.
• Ability to identify trends and discrepancies in business data.
• Knowledge of documentation and process improvement concepts.

Required Soft Skills

• Excellent verbal and written communication skills.
• Strong organizational and time-management abilities.
• Good analytical and problem-solving skills.
• Attention to detail and accuracy.
• Strong interpersonal and coordination skills.
• Ability to multitask and prioritize responsibilities.
• Teamwork and collaboration abilities.
• Adaptability and willingness to learn.
• Professional attitude and accountability.
• Ability to work in a fast-paced business environment.

Educational Qualifications

• Bachelor's degree in Business Administration, Commerce, Management, Economics, Computer Applications, or a related discipline.
• BBA, B.Com, BA, B.Sc., BCA, or equivalent qualifications.
• MBA or PGDM in Operations, Business Management, or related specializations will be an added advantage.
• Fresh graduates from the 2025 and 2026 batches are encouraged to apply.

Preferred Qualifications

• Internship or academic project experience in business operations, administration, or process management.
• Basic knowledge of MS Excel and business reporting.
• Familiarity with CRM, ERP, or workflow management tools.
• Understanding of business process improvement techniques.
• Basic knowledge of data analysis and operational performance measurement.
• Experience coordinating college events, projects, or team activities will be an advantage.

Key Performance Indicators (KPIs)

• Timely completion of assigned operational tasks.
• Accuracy of operational records and MIS reports.
• Efficiency of cross-functional coordination.
• Adherence to business processes and SOPs.
• Quality and accuracy of business documentation.
• Effectiveness in resolving operational issues.
• Contribution to process improvement initiatives.
• Timely follow-up and task tracking.
• Productivity and operational efficiency.
• Collaboration with internal departments.

Ideal Candidate

We are seeking a proactive, responsible, and detail-oriented fresher who is interested in building a career in Business Operations and Management.

The candidate should demonstrate strong communication skills, analytical thinking, organizational abilities, and a willingness to learn business processes.

A positive attitude, adaptability, teamwork, and commitment to improving operational efficiency are essential.