Business Manager (COO’s Office) – Mumbai

SyncUp; Mumbai; On-site; INR 1,800,000 - 2,600,000; Full time

Job summary

SyncUp in Mumbai, India, is seeking a Business Manager to partner with the COO on strategic and execution priorities across Administration, Operations, IT Ops, and MIS. You will lead entity formation, integration, and cost optimization, while ensuring alignment and governance across functions.

The role requires an MBA or CA with 8-10 years of management consulting experience and a proven track record in strategy, operations, and transformation.

Qualifications

• MBA / CA from a reputed institution with strategic and governance mindset.
• 8-10 years’ experience; management consulting background preferred (Big4 / Tier 1)
• Strong experience in strategy, operations, transformation, or COO/CEO office roles
• Exposure to multi-functional environments and transformation initiatives

Responsibilities

• Strategic Execution: Support COO in translating strategy into actionable plans; track and drive execution of key initiatives.
• Operations Oversight: Oversee Administration, Operations, IT Ops, and MIS to ensure alignment, efficiency, and governance.
• MIS & Reporting: Build and manage dashboards, drive data-driven insights, and standardize performance reporting.
• Entity Formation & Integration: Lead setup of new entities and ensure seamless integration into existing structures and systems. Coordination with US project management team to drive transformation, change management and functional integration project.
• Cost Optimization: Identify and implement cost-efficiency initiatives across functions while maintaining performance.
• COO Office Support: Prepare leadership decks, reviews, and executive communication; ensure follow-through on decisions.
• Cross-functional Coordination: Drive alignment across Finance, IT and Operations; ensure execution discipline.

Skills

Structured problem solving

Analytical skills

Stakeholder management

Communication skills

Execution focus

Education

MBA / CA

Job description

Role Overview

The Business Manager will act as a strategic and execution partner to the COO, driving key organizational priorities and ensuring alignment across functions. The role requires a consulting-oriented professional with strong analytical and execution capabilities to oversee Administration, Operations, IT Ops, and MIS, while leading critical initiatives such as entity formation, integration, and cost optimization.

Key Responsibilities

• Strategic Execution: Support COO in translating strategy into actionable plans; track and drive execution of key initiatives.
• Operations Oversight: Oversee Administration, Operations, IT Ops, and MIS to ensure alignment, efficiency, and governance.
• MIS & Reporting: Build and manage dashboards, drive data-driven insights, and standardize performance reporting.
• Entity Formation & Integration: Lead setup of new entities and ensure seamless integration into existing structures and systems. Coordination with US project management team to drive transformation, change management and functional integration project.
• Cost Optimization: Identify and implement cost-efficiency initiatives across functions while maintaining performance.
• COO Office Support: Prepare leadership decks, reviews, and executive communication; ensure follow-through on decisions.
• Cross-functional Coordination: Drive alignment across Finance, IT and Operations; ensure execution discipline.

Candidate Profile

• MBA / CA from a reputed institution with strategic and Governance mindset.
• 8-10 years’ experience; management consulting background preferred (Big4 / Tier 1)
• Strong experience in strategy, operations, transformation, or COO/CEO office roles
• Exposure to multi-functional environments and transformation initiatives

Skills & Attributes

• Structured problem-solving and strong analytical skills
• High ownership with execution focus
• Strong stakeholder management and communication skills
• Ability to manage complexity and ambiguity
• Strong business acumen and attention to detail