Business Manager

L&T Finance; Jaipur; On-site; INR 800,000 - 1,600,000; Full time

Job summary

L&T Finance is seeking a Business Manager for the Jaipur branch to drive sales and manage daily operations, aiming to grow the loan portfolio across rural, housing, SME, and personal loans.

You will oversee customer acquisition and retention, ensure adherence to NBFC guidelines, monitor portfolio quality, and mentor team members while collaborating with partners and stakeholders to enhance customer experience and operational efficiency.

Qualifications

• Business development and sales management skills with ability to achieve targets.

Responsibilities

• Drive branch business performance and achieve sales and revenue targets.

Skills

Business development & sales

Operations & process management

Customer relationship management

Analytical & financial acumen

Leadership & people management

Strong communication & interpersonal

Education

Bachelor's degree in business/finance/management

MBA or equivalent

Tools

MIS systems

Office software

Job description

Company Description

L&T Finance is a leading non-banking financial company (NBFC) in India, offering a wide range of loan products across rural, housing, two-wheeler, personal, and small and medium business segments. The company is promoted by Larsen & Toubro Ltd. (L&T), one of the largest and most respected conglomerates in India. L&T Finance is publicly listed on both BSE and NSE and adheres to all regulatory guidelines applicable to NBFC–CIC entities. Headquartered in Mumbai, the organization has been awarded a AAA credit rating, the highest rating for NBFCs, by multiple leading rating agencies, reflecting its strong financial health and stability.

Role Description

The Business Manager is a full-time, on-site role based in Jaipur, responsible for driving branch business performance and ensuring achievement of sales and revenue targets across assigned loan products. The role involves overseeing day-to-day operations, managing customer acquisition and retention, and maintaining strong relationships with local customers, partners, and stakeholders. The Business Manager monitors portfolio quality, ensures adherence to credit policies and compliance standards, and supports risk management activities. This position also includes leading and mentoring team members, analyzing market trends, preparing performance reports, and implementing initiatives that enhance customer experience and operational efficiency.

Qualifications

• Business development and sales management skills, with the ability to achieve targets and grow loan portfolios.


• Operational and process management skills, including branch coordination, workflow optimization, and compliance with NBFC guidelines.


• Customer relationship management skills, with a focus on service quality, retention, and local market engagement.


• Analytical and financial acumen, including proficiency in interpreting reports, monitoring portfolio performance, and supporting risk control.


• Leadership and people management capabilities, including team supervision, coaching, and performance management.


• Strong communication and interpersonal skills, with the ability to collaborate effectively across functions and with external partners.


• Bachelor’s degree in business, finance, management, or a related field; a postgraduate qualification (MBA or equivalent) is an advantage.


• Relevant experience in financial services, preferably in NBFCs or banking, with familiarity in retail lending or SME finance.


• Comfort with using digital tools, MIS systems, and basic office software for reporting and daily operations.