Business Development Manager (Global E-commerce ERP Solutions)

DMSMatrix; Thane; On-site; INR 1,200,000 - 2,400,000; Full time

Benefits offered by this job

Competitive salary

Performance-based incentives

Career growth opportunities

Flexible working environment

Job summary

DMSMatrix is seeking a dynamic Business Development Manager to drive revenue growth and expand its global client base in the e-commerce ERP space. The role requires engaging with SaaS, ERP, and enterprise sellers, conducting demos, and building strategic partnerships.

Ideal candidates have 4–8 years of B2B/SaaS sales experience, strong English communication, and a deep understanding of e-commerce ecosystems. UK/intl markets exposure is a plus.

Qualifications

• Bachelor’s degree in Business, Marketing, Technology, or a related field.
• 4 - 8 years of experience in business development, B2B sales, SaaS sales, ERP solutions, or e-commerce technology.
• Proven track record of achieving or exceeding sales targets.
• Strong understanding of e-commerce operations, marketplaces, and ERP ecosystems.
• Excellent communication, negotiation, and presentation skills.

Responsibilities

• Drive revenue growth by identifying and closing new opportunities across global markets.
• Lead outbound sales, partnerships, networking, and strategic outreach.
• Build and manage a sales pipeline to meet monthly and quarterly targets.
• Develop growth strategies to expand the customer base.
• Manage relationships with e-commerce brands, aggregators, D2C businesses, marketplaces, and enterprise sellers.
• Conduct product presentations, demos, and consultative sales discussions.
• Establish long-term relationships with clients and key stakeholders across markets.

Skills

Business development

B2B sales

SaaS sales

ERP solutions

E-commerce tech

English fluency

Education

Bachelor's degree

Tools

CRM systems

MS Office

Job description

Location: Thane, Mumbai (India)

5 days work from office

Timings – UK time working hours

About Us

We are a fast-growing global e-commerce ERP solutions provider wit over 20 years in the industry and with offices across multiple countries and a strong presence in international markets. Serving 3,000+ e-commerce sellers worldwide, we empower online businesses with scalable ERP integrations, automation solutions, marketplace management, inventory synchronization, order processing, analytics, and operational excellence.

As we enter our next phase of aggressive global expansion, we are looking for a dynamic and results-driven Business Development Manager to help scale our client base multifold and strengthen our market leadership position.

Role Overview

The Business Development Manager will play a critical role in driving revenue growth, identifying strategic opportunities, building long-term partnerships, and expanding our footprint across global e-commerce ecosystems.

The ideal candidate should have experience in SaaS, ERP, e-commerce technology, marketplace ecosystems, or enterprise software sales, along with a strong understanding of online seller operations.

Key Responsibilities

• Business Growth & Revenue Generation
• Identify, develop, and close new business opportunities across global markets.
• Drive lead generation through outbound sales, partnerships, networking, and strategic outreach.
• Build and manage a strong sales pipeline to achieve monthly and quarterly revenue targets.
• Develop growth strategies to expand the company’s customer base
• Client Acquisition & Relationship Management
• Engage with e-commerce brands, aggregators, D2C businesses, marketplaces, and enterprise sellers.
• Conduct product presentations, demos, and consultative sales discussions.
• Acquire sellers in UK who are willing to work in UK and also globally in e-commerce space or who are already working in e-commerce and require ERP and Build long-term relationships with clients and key stakeholders.
• Understand customer pain points and align ERP solutions accordingly.
• Strategic Partnerships
• Establish alliances with marketplaces, agencies, logistics providers, payment platforms, and technology partners.
• Explore channel partnerships and reseller opportunities globally.
• Represent the company at industry events, trade shows, webinars, and networking forums.
• Market Intelligence & Expansion
• Analyze market trends, competitor activities, and emerging opportunities in the e-commerce ecosystem.
• Identify high-growth markets and verticals for expansion.
• Collaborate with marketing and product teams to refine go-to-market strategies.
• Collaboration & Reporting
• Work closely with product, data engineering, IT, customer success, and marketing teams to ensure seamless client acquisition and retention.
• Maintain accurate sales records, forecasts, and pipeline updates using CRM tools.
• Provide regular performance reports and strategic insights to leadership.

Required Qualifications

• Bachelor’s degree in Business, Marketing, Technology, or a related field.
• 4 - 8 years of experience in business development, B2B sales, SaaS sales, ERP solutions, or e-commerce technology.
• Proven track record of achieving or exceeding sales targets.
• Strong understanding of e-commerce operations, marketplaces, and ERP ecosystems.
• Excellent communication, negotiation, and presentation skills.
• Ability to manage complex sales cycles and enterprise relationships.
• Experience working in international markets is highly preferred.
• Strong Fluency in speaking in English

Preferred Skills

• Experience in ERP platforms, marketplace integrations, OMS/WMS/PIM solutions, or SaaS products.
• Familiarity with Amazon, Shopify, Walmart, eBay, Magento, WooCommerce, and other e-commerce ecosystems.
• Strong networking and partnership-building capabilities.
• Data-driven mindset with analytical thinking.
• Self-motivated, entrepreneurial, and growth-oriented approach.

What We Offer

• Opportunity to work with a globally expanding technology company.
• Exposure to international clients and markets.
• Competitive salary with performance-based incentives
• Career growth and leadership opportunities.
• Collaborative and innovation-driven work culture.
• Flexible working environment.

Success Metrics

• Revenue growth and new client acquisition.
• Expansion into new markets and seller segments.
• Partnership development and strategic alliances.
• Pipeline conversion and customer retention.
• Contribution toward scaling the business multifold globally.

Why Join Us?

This is an exciting opportunity to be part of a high-growth global e-commerce technology company at a transformative stage. You will directly contribute to shaping the company’s expansion journey and building the future of e-commerce operations for thousands of sellers worldwide.