Business Development Intern

Travclan; New Delhi; On-site; INR 279,000 - 446,000; Full time

Job summary

TravClan is a B2B Travel Tech startup reshaping how travel agents sell and deliver travel experiences worldwide. We empower agents to book flights, hotels and holidays with end-to-end on-ground services, backed by rapid growth and investor funding.

We are seeking a six-month, hands-on role based in Connaught Place, Delhi, where you will build and manage a community of business entrepreneurs/agents, educate members about TravClan, and collaborate with finance, product and marketing teams to

Qualifications

• Sole point of contact in building and managing a highly engaged community of business entrepreneurs/ agents.
• Educating members about TravClan and managing 100-200 business accounts.
• Working with finance, product and marketing to build better processes, products and reach.

Responsibilities

• Maintaining healthy retention of agents while growing the volume of agents' business through TravClan.
• Managing customer and vendor feedback and escalations and ensuring customer delight.
• Hosting country-wide offline and online events & meet-ups for members.

Skills

Customer-centric

Ownership mindset

Negotiation with suppliers

Communication with clients

Problem solving

Job description

We are B2B Travel Tech startup that is reshaping the way travel agents sell and deliver exceptional travel experiences worldwide. We enable travel agents to book flights, hotels & holidays conveniently and we provide comprehensive end-to-end on-ground travel services. We do over INR 1000 crore+ GMV (sales) and are growing rapidly.

Our strong business model and focus on delivering excellent customer experience has facilitated our sustainable growth funded by internal cashflows. To fuel innovation and growth, we have raised USD 5.5mn+ funds from marquee global investors!

What is on Offer:

• Work with a young & passionate team to excel and make an impact
• Work closely with the founders
• Fast Career Growth with fast appraisals and fast salary increase
• Super passionate team with deep conviction which has stayed together during covid.
• Very high ownership role in a fast paced environment
• Great Culture -> No hierarchy / politics nonsense guaranteed!

About us

The founding team has aced their respective leadership roles at successful internet startups in India, which are as follows:

• Ashish- Cofounder, leads technology, Ex CTO Cars24, CTO FabFurnish, Gaadi.
• Chirag- Cofounder, leads business, Ex Oyo, TravelTriangle, IIM Ahmedabad, IIT Roorkee.

Job Requirements

• Sole point of contact in building and managing a highly engaged community of business entrepreneurs/ agents.
• Educating members about TravClan and managing 100-200 business accounts.
• Working in close interface with the finance, product and marketing team to build better processes, products and reach, respectively.
• Healthy retention of agents while growing the volume of Agent's business through TravClan
• Ensuring customer delight while managing Agent's grievances related to payments, services, products, etc.
• Effectively managing feedback and escalations from customers and vendors.
• Hosting country-wide offline and online events & meet-ups of members from time to time.

Desired Candidate Profile

• Ethical, hardworking, and 'passionate about startups' mindset
• Excellent structured problem-solving ability
• Good understanding of different business verticals
• Disciplined & Process Oriented
• Presence of Mind
• Willing to learn more
• Is available for 6 months

Stipend: Starts at INR 25000 and can go upto INR 40000 by the end of 6 months.

1st Month- INR 25000

2nd Month- INR 25000

3rd Month- INR 25000

4th Month- INR 30000

5th Month- INR 30000

6th Month- INR 30000

Check if you fit in the role-

You Must-

• Be Customer-Centric
• Enjoy speaking to clients on call
• Have high ownership to complete your work
• Be good at negotiating with suppliers
• Improve business acumen

You Want to-

• Improve business acumen

This role is not ideal for someone who is-

• Not comfortable with sales/targets
• Not okay speaking with customers on call for a minimum of 4-5 hours daily!
• Not good at resolving customer queries or escalations
• Not excited about working on Saturdays (6 days a week)
• Office Location- Connaught Place, Delhi
• Work Timings - You are considering joining a startup. Building anything of value takes time.
• We start our work at 9:30AM, you can expect a daily work schedule of approximately 10-12 hours.
• Fast pace translates to fast growth and exciting responsibilities.