Business Development Executive

Keka HR; New Delhi; Remote; INR 600,000 - 1,100,000; Full time

Job summary

Keka is hiring a Business Development Executive to grow revenue from existing clients by upselling and cross-selling HR SaaS modules while ensuring satisfaction and renewal. You’ll work with Product, Sales, and Customer Success to spot expansion opportunities and manage key accounts remotely.

The role focuses on upsell, cross-sell, and retention, with a collaborative, cross-functional setup across India. You will engage with senior HR leaders and drive revenue growth through strategic account

Qualifications

• 2–8 years of experience in B2B SaaS sales.
• Hands-on with CRM and sales tools (HubSpot, Salesforce, ZoomInfo, Outreach).
• Proven track record of meeting revenue targets across full sales cycles.

Responsibilities

• Upsell and cross-sell to existing clients.
• Understand client needs and spot expansion opportunities.
• Manage relationships and conduct business reviews.
• Collaborate with Product, Sales, and CSM to tailor account strategies.
• Track interactions and deal progress in the CRM.

Skills

B2B SaaS sales

CRM experience

HubSpot/Salesforce

Negotiation

Tools

HubSpot

Salesforce

ZoomInfo

Outreach

Job description

Sales | Delhi, Hyderabad, Bengaluru, Mumbai | Remote | 2-8 years

About The Company

Keka is a modern people platform for growing enterprises. HR, payroll and talent live in one core system, so teams spend less time on admin and more time on their people. More than 12,500 companies trust Keka, from fast-growing small businesses to large enterprises and global companies with teams across borders.

We build software the way HR actually works. It feels human, sets up in days instead of months, and has AI built into every part of HR. With customers across India, the US and the Middle East, our Sales team is growing fast to keep up. That is where this role comes in.

About The Role

As a Business Development Executive at Keka, you'll grow the revenue from existing clients by upselling and cross-selling HR SaaS modules while keeping them satisfied and retained. You'll work with the Product, Sales, and Customer Success (CSM) teams. to increase revenue from existing clients through upsells and cross-sells, along with higher retention and satisfaction. In your first year, success means revenue expansion: hit your upsell and cross-sell target on existing accounts and retention: keep your accounts renewed with low churn.

You’ll join the Sales team, which specialises in upsell, cross sell and retention. You will work in a collaborative, cross-functional setup, partnering with CSM, Sales, and Product to spot expansion opportunities and manage client accounts remotely.

What You'll Do

• Upsell and cross-sell: Identify and sell additional HR modules and higher-tier plans to existing clients.
• Understand client needs: Study usage patterns, pain points, and industry trends to spot expansion opportunities.
• Manage relationships: Build strong ties with key stakeholders and run regular business reviews.
• Collaborate internally: Work with Product, Sales, and CSM to shape personalised account strategies.
• Track and report: Log client interactions and deal progress in the CRM and share feedback with internal teams.

What You'll Bring

• 2-8 years of experience in B2B SaaS sales
• Hands-on skills in CRM and sales tools such as HubSpot, Salesforce, ZoomInfo or Outreach
• A track record of meeting or exceeding revenue targets across full sales cycles
• Strong consultative selling, negotiation and presentation skills, with comfort engaging senior HR leaders
• A customer-first mindset, strong business acumen, and the ability to work independently while collaborating across teams