Business Control Senior Consultant

Computershare; Bengaluru; Hybrid; INR 3,000,000 - 5,000,000; Full time

Benefits offered by this job

Health and wellbeing rewards

Retirement savings support

Paid parental leave

Flexible working

Disability & life insurance

Supportive culture

Job summary

Computershare Business Support Services in Bangalore, India, seeks a Senior Consultant for Business Controls. The role partners with risk, compliance and internal audit to strengthen the control framework and ensure regulatory alignment while supporting business objectives.

You will lead risk assessments, control design, testing, RCA, and remediation, driving governance and KRIs across functions. The position offers hybrid work, a collaborative culture, and opportunities to shape risk management

Qualifications

• Graduate degree in Business, Finance, Accounting, Commerce, Risk Management, Technology, or related discipline.
• 15+ years of experience in Risk & Control, Internal Controls, Compliance, Governance, or Internal Audit.
• Experience with Risk Assessments, pRCSA/RCSA, Controls Testing, and RCA.
• Strong knowledge of Risk Management Frameworks and regulatory compliance.

Responsibilities

• Conduct process reviews and risk assessments to identify operational risks and control weaknesses.
• Drive risk awareness across functions by guiding on frameworks, governance standards, and control practices.
• Perform control testing and support pRCSA/RCSA processes and documentation.
• Lead root cause analysis and remediation for risk events and audit findings.
• Oversee governance and reporting of risk events, KRIs, and management action plans.
• Support Business Continuity Planning (BCP) and policy changes to manage risks.
• Prepare teams for internal/external audits and regulatory examinations.
• Liaise between business, Risk, Compliance, Internal Audit and other control functions to strengthen risk culture.

Skills

Analytical skills

Problem solving

Stakeholder management

Communication

Risk management

Internal controls

Regulatory compliance

Education

Graduate degree + professional qualifications (CA, CIA, CISA, FRM, CPA)

Job description

Job Description

Location: Bangalore, India (Hybrid)

This is a hybrid position primarily based in Bangalore, India. We’re committed to your flexibility and wellbeing and our hybrid strategy currently requires three days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexible working.

We give you a world of potential.

Support is awesome in the way trust makes it work! When you join this dynamic team as a Business Control – Senior Consultant you will enjoy a career, teamwork, flexibility, and leadership you can trust to help accelerate your personal and professional goals. Come be a part of a world of potential at Computershare Business Support Services. Corporate Trust is a market leader with decades of experience as a provider of trustee and sophisticated agency services for private and public companies, investment bankers, asset managers as well as governments and institutions. We offer a wide range of services that fulfil our clients with a best-in‑class reputation built on our high‑touch approach to client service weare lookingfor people to join us and be a part of our exciting future as one of the top corporate trust firms globally.

A role you will love.

The Senior Consultant – Business Controls plays a key role in strengthening the organization's risk and control environment by partnering with business functions to identify, assess, monitor, and mitigate operational risks. The role provides independent oversight and credible challenge to ensure compliance with internal policies, regulatory requirements, and risk management frameworks while supporting the business in achieving its strategic and operational objectives.

The Role Will Have The Following Accountabilities

• Conduct process reviews, risk assessments, and control evaluations to identify operational risks, control weaknesses, and opportunities for process improvement.
• Drive Risk & Control awareness across business functions by providing guidance on risk management frameworks, regulatory requirements, governance standards, and control best practices.
• Perform control testing, facilitate Process Risk & Control Self-Assessments (pRCSA), and support the design, enhancement, and documentation of controls to ensure an effective control environment.
• Lead root cause analysis and remediation activities for risk events, incidents, audit findings, and control deficiencies, ensuring timely resolution and sustainable corrective actions.
• Oversee governance and reporting of risk events, findings, issues, key risk indicators (KRIs), and management action plans, providing meaningful insights to stakeholders and leadership teams.
• Support Business Continuity Planning (BCP), transition risk assessments, material change initiatives, and implementation of new or revised policies to ensure risks are appropriately assessed and managed.
• Prepare business teams for internal audits, external audits, regulatory examinations, and compliance reviews, ensuring processes and controls meet organizational and regulatory expectations.
• Act as a trusted advisor and liaison between business functions, Risk Management, Compliance, Internal Audit, and other control functions to strengthen risk culture, drive continuous improvement, and enhance overall business resilience.

What will you bring to the role?

• Graduate degree in Business, Finance, Accounting, Commerce, Risk Management, Technology, or a related discipline; professional qualifications such as CA, CIA, CISA, FRM, CPA, or equivalent will be an advantage.
• 15+ years of experience in Risk & Control, Operational Risk, Business Controls, Internal Controls, Compliance, Governance, or Internal Audit functions within Financial Services or other regulated industries.
• Mandatory experience in Risk Assessments, pRCSA/RCSA, Controls Testing, Control Design, Risk Event Management, Issue Remediation, and Root Cause Analysis (RCA).
• Strong knowledge of Risk Management Frameworks, Internal Controls, Regulatory Compliance, Corporate Governance, Policy Implementation, and Change Management.
• Experience supporting Internal Audits, External Audits, Regulatory Examinations, Business Continuity Planning (BCP), and Transition Risk Assessments.
• Excellent analytical, problem‑solving, stakeholder management, and communication skills, with the ability to partner effectively with Business, Risk, Compliance, and Internal Audit teams.

Rewards designed for you

Health and wellbeing rewards that can be tailored to support you and your family.

Save for your future. We will support you along your retirement savings journey.

Paid parental leave, flexible working and a caring and inclusive culture.

Income protection. To ease concerns when the unexpected occurs our package includes short and long‑term disability benefits, life insurance, supplemental life insurance (single/spouse/family) and more.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.

About Us

We’re a global leader in financial administration with over 11,000 employees across more than 22 different countries. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

A company to be proud of

We’re a global leader in financial administration with over 11,000 employees across more than 22 different countries. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

Fairness and culture

We want to provide you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.

About The Team

Our Shared Services teams support all of our business lines behind the scenes. Across the world, we have a range of specialisms that ensure the delivery of our business priorities. These include Technology, Information Security, Finance, Risk, Audit, Governance, Marketing and Communications as well as our People team. Join our strategic team and help us look after everything from creating an amazing end to end employee journey to keeping our systems safe. You'll be looking after our people, our clients and their customers, whilst maintaining our exceptional standards around the globe.