Business Architect

HSBC Holdings plc; Hyderabad; Sur place; INR 2 400 000 - 4 200 000; Plein temps

Résumé du poste

HSBC Holdings plc in India seeks an experienced Business Architect to translate business priorities into outcomes, map processes and drive target operating models. You will collaborate with business, technology and change teams to test assumptions and produce clear artefacts.

The role emphasizes architecture governance, traceability, and evidence-based storytelling, with a focus on delivering practical options that reduce risk and support the organisation's growth.

Qualifications

• Experience in business architecture, business analysis, process improvement or related discipline.
• Awareness of capabilities, value streams, journeys and operating models; ability to map current state.
• Strong analytical and problem-solving skills; ability to organise incomplete information and draw conclusions.
• Ability to develop practical options from early ideas across people, process, technology, data and controls.
• Clear communication and facilitation skills; present findings with visuals and concise narratives.
• Collaborative approach across business, technology, change, operations and customer experience.

Responsabilités

• Support strategic discovery by translating priorities into outcomes and early ideas.
• Map processes, journeys, capabilities, stakeholders and dependencies with standard notations.
• Structure and analyse information to identify pain points, gaps and improvement opportunities.
• Apply business architecture principles including capability mapping and target operating models.
• Support impact assessments across people, process, technology, data and controls.
• Facilitate discovery sessions; communicate findings via visuals, artefacts and stories.
• Collaborate with cross-functional teams to test assumptions and build shared understanding.
• Maintain architecture artefacts, traceability and standards; ensure outputs are current.

Connaissances

Business architecture

Business analysis

Process improvement

Transformation

Structured discovery

Stakeholder communication

Collaboration

Agile/Lean familiarity

Modelling tools

Outils

Modelling tools

Description du poste

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Business Architect.

In this role, you will:

• Support strategic discovery by helping translate business priorities into clear outcomes, objectives and early ideas. Conduct current-state discovery through interviews, workshops, observation, document analysis and review of available data.
• Map processes, customer journeys, capabilities, stakeholders and dependencies using agreed methods and standard notation.
• Gather, structure and analyse qualitative and quantitative information, including incomplete evidence, to identify pain points, duplication, gaps and improvement opportunities and help develop early ideas into practical options, requirements, features and next steps, highlighting assumptions, risks, trade-offs and dependencies.
• Apply established business architecture principles, including capability mapping, value streams, customer journeys and target operating models.
• Support impact assessments across people, process, technology, data and controls, identifying implications for customers, colleagues and the organisation. Support and, where appropriate, facilitate discovery sessions; communicate findings through clear visualisations, structured artefacts and concise storytelling.
• Collaborate with business, technology, change, operations and customer-experience teams to test assumptions and build a shared understanding of the problem and potential options.
• Maintain architecture artefacts, traceability and agreed standards using relevant tools, ensuring outputs are accurate, current and reusable.
• Work iteratively, seek feedback early and adapt outputs as understanding develops, contributing ideas and learning to the wider business architecture practice.

To be successful you will:

• Experience in business architecture, business analysis, process improvement, transformation or a related discipline, with practical experience of structured discovery and analysis.
• An awareness of key business architecture concepts, including capabilities, value streams, customer journeys and target operating models and the ability to use interviews, workshops, observation, document analysis and process or journey mapping to understand a current state.
• Good analytical and problem-solving skills, with the ability to organize incomplete information, identify themes and dependencies, and draw evidence-based conclusions.
• The ability to help develop practical options from early ideas and consider impacts across people, process, technology, data and controls.
• Clear communication and facilitation skills, with the ability to present findings through accessible visualisations and concise written or verbal narratives.
• A collaborative approach and the confidence to work with colleagues across business, technology, change, operations and customer experience, asking questions and constructively challenging assumptions.
• Curiosity, systems thinking and commercial awareness, with a willingness to learn, seek feedback and adapt as understanding develops. An interest in building knowledge of the organisation, its customers, products, processes and regulatory environment.
• Experience of business architecture or modelling tools and standard notation would be advantageous, as would familiarity with Agile, Design Thinking or Lean methods.

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role."

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