Business Analyst - System Integration

Sonata Software; Bengaluru; Hybrid; INR 1,200,000 - 1,800,000; Full time

Job summary

Sonata Software is seeking a Business Analyst with 5+ years of experience in system integration projects, focusing on APIs, Postman, and middleware platforms. The role involves gathering requirements, creating BRDs/FRDs, and supporting end-to-end integration implementations across interfaces and data mappings.

Strong knowledge of JSON/XML, REST/SOAP APIs, and agile environments is required. Familiarity with SCM processes and ERP integrations is a plus.

Qualifications

• 5+ years of experience as a Business Analyst.
• Experience in System Integration projects and API integrations.
• Hands-on experience with Postman, middleware platforms, JSON/XML.
• Proven ability to gather requirements and document BRDs/FRDs and user stories.

Responsibilities

• Collaborate with stakeholders to gather, analyze, and document requirements for system integration initiatives.
• Work with technical teams to define integration requirements and interface specifications.
• Analyze business processes and identify opportunities for automation and improvements.
• Define and document API requirements, data mappings, workflows, and use cases.
• Use Postman to validate APIs and support integration testing activities.
• Create FRDs, BRDs, user stories, and process flows.
• Facilitate workshops and requirement-gathering sessions with stakeholders.
• Support UAT planning, execution, defect tracking, and resolution.
• Coordinate with cross-functional teams to ensure successful integration implementations.
• Assist in production support and troubleshooting of interface-related issues.

Skills

System Integration

API Integration

Postman

Middleware Platforms

JSON/XML

BRD/FRD Docs

User Stories

Agile/Scrum

Stakeholder Management

Requirements Gathering

Education

Bachelor's degree

Tools

BRD/FRD Documentation Tools

Job description

Job Title: Business Analyst - System Integration

Experience: 5+ Years

Location: Bangalore ( 4 days working from office )

Job Summary

We are seeking an experienced Business Analyst with 5+ years of experience in System Integration projects. The ideal candidate should have hands‑on experience working with APIs, Postman, Middleware platforms, JSON, and application/interface integrations. The candidate will be responsible for gathering business requirements, translating them into functional specifications, and supporting end-to-end integration implementations. Knowledge of Supply Chain Management (SCM) processes is a plus.

Key Responsibilities

• Collaborate with business stakeholders to gather, analyze, and document requirements for system integration initiatives.
• Work closely with technical teams to define integration requirements and interface specifications.
• Analyze business processes and identify opportunities for automation and system improvements.
• Define and document API requirements, data mappings, workflows, and integration use cases.
• Use Postman to validate APIs and support integration testing activities.
• Create functional requirement documents (FRDs), business requirement documents (BRDs), user stories, and process flows.
• Facilitate workshops, requirement‑gathering sessions, and stakeholder discussions.
• Support UAT planning, execution, defect tracking, and resolution.
• Coordinate with cross‑functional teams to ensure successful implementation of integrations.
• Assist in production support and troubleshooting of interface‑related issues.

Required Skills

• 5+ years of experience as a Business Analyst.
• Strong experience in:
• System Integration Projects
• API Integration (REST/SOAP)
• Postman
• Middleware Platforms
• JSON/XML
• Application and Interface Integration
• Requirements Gathering & Documentation
• Process Mapping and Gap Analysis
• Experience creating BRDs, FRDs, User Stories, and Use Cases.
• Strong stakeholder management and communication skills.
• Experience working in Agile/Scrum environments.

Good to Have

• Exposure to Supply Chain Management (SCM) processes.
• Experience with ERP platforms such as SAP, Oracle, or Microsoft Dynamics 365.
• Knowledge of integration platforms and microservices architecture.
• Understanding of data flows, ETL processes, and enterprise applications.

Qualifications

• Bachelor's degree in Business, Information Technology, Computer Science, or a related field.
• Relevant Business Analysis or Agile certifications are preferred.

Keywords: Business Analyst, System Integration, API, Postman, Middleware, JSON, XML, Interface Integration, REST API, SOAP, Requirement Gathering, BRD, FRD, UAT, SCM, ERP, Agile.